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Why is the delivery calendar not showing in Prestige theme with Giftship app?

Why is the delivery calendar not showing in Prestige theme with Giftship app?

jaygupta-tech
Shopify Partner
46 0 8

Hello Shopify developers

I am using the "GIFTSHIP" App in the prestige theme and I have to install the app in the Prestige theme but the Delivery calender does not working and show in the Checkout page

 

Please help me to solve this problem.

Replies 2 (2)

PageFly-Theodor
Shopify Partner
691 86 103

Hi @jaygupta-tech ,
This is Theodore from PageFly - Shopify Page Builder App.

The Giftship Delivery Calendar might not function properly within your Prestige theme because of app clashes, outdated versions, absent code snippets, cached browser data, or a flawed installation. To resolve this issue:

-Look for app clashes and deactivate any problematic apps.
-Ensure both the Giftship app and Prestige theme are up to date.
-Use the Giftship app's Performance Utility to install the required code snippets.
-Clear your browser's cache and cookies.
-Reinstall the Giftship app.
-Reach out to Giftship support for additional help.


I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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jaygupta-tech
Shopify Partner
46 0 8

How can I find the snippet code because I didn't find the code in the app then How can I implement the code in the prestige theme please help me.