Why is the EZ Exporter app not working since January 5, 2022?

Why is the EZ Exporter app not working since January 5, 2022?

yellow11
Shopify Partner
1 0 0

EZ exporter app is not working since 05.01.2022 morning

 

Replies 2 (2)

Nick
Shopify Staff (Retired)
4531 434 1032

Hi @yellow11,

 

Thanks for letting us know. Your best next step is to reach out to the app developer directly to find out more. They'd be able to let you know what exactly is happening and when it's up and running properly again. You can reach them via the app page in the app store directly or by emailing them from the address on their website here

To learn more visit the Shopify Help Center or the Community Blog.

Jonathan-HA
Shopify Partner
337 26 107

Hi @yellow11 ,

 

Everything looks normal on our end and no one else has reported any issues.

 

I did take a look at your account and I'm seeing successful exports today in the Activity Log also.

 

If you can shoot us an email at support@highviewapps.com and provide additional details on which part of the app is not working, I'd be happy to investigate further for you.

Co-Founder / Developer at Highview Apps
Our Shopify Apps: EZ Exporter | EZ Inventory | EZ Importer | EZ Notify | EZ Fulfill