Why is the 'Submit Review' button in the app not active?

[sstankov]

Hi guys,

today one customer reach us to tell us that he is not able to return feedback:

Opening the store in partners account I can see:

By all means, this seems not to be a development store or an associated store with the account.

So I was wondering what may be the case that this can happen. Store used the app close to a month, and upgraded today to a plan and wanted to leave feedback.

[sstankov]

Yep, seems he needed to write at least 100 charts 🙂 Maybe need better error messaging.