Why is there a discrepancy in order subtotal amount on Shopify?

[Webgility1]

Hello
Shopify
We are Webgility and integrating the Shopify.

We have an order #43744 and in this order, we are getting the amount discrepancy in subtotal

price*quantity=48.29*165=7967.85 but the  subtotal is 7968.35 showing on the order UI

Below is the attachment

Note The expected result in subtotal is 7967.85, so we want to know why we are getting this discrepancy.

Thanks & Best Regards

         Webgility

[Webgility1]

Hello
Shopify,

Is there any update on this ticket?

Thanks & Best Regards

Webgility

[Shiv_Raghuwansh]

Hello
Shopify,

Looking for an update, as the ticket opened since more then 1 5days.

we will appreciate if we can get it asap.

Thanks & Best Regards

Webgility

[Webgility1]

Hello
Shopify,

Is there any update on this ticket?

Thanks & Best Regards

Webgility

[Shiv_Raghuwansh]

Hello Team Shopify,

Looking for your response on this as soon as possible.

Thanks & Best Regards

Webgility

[Webgility1]

Hello
Shopify,

Is there any update on this ticket?

Our customer order download functionality is impacted due to this issue, so need your reply ASAP.

Thanks & Best Regards

Webgility

[Shiv_Raghuwansh]

Hello Shopify Team,

Looking for an earliest response.

As our customer order download functionality is impacted due to this issue.

Please assign this ticket as highest priority, as we haven't any appropriate response from Shopify team since the case is open.

Webgility

[Shiv_Raghuwansh]

Hello Shopify Team,

Cn we get the response as the ticket was opened since 1 month.

Please assign this ticket as highest priority, as we haven't any appropriate response from Shopify team since the case is open.

Webgility

[Shiv_Raghuwansh]

Hello Team,

We are no getting  even response from your team

Please assign this ticket as highest priority an resolve it asap.

Webgility

[Webgility1]

Hello
Shopify,

Is there any update on this ticket? Our customer functionality is blocked due to this issue, so can you please check this on priority?

Thanks & Best Regards

Webgility