Why isn't my product star rating displaying on my store?

Charles001 · ‎02-07-2022

Hi, I am using product review to import ratings from aliexpress and i have imported them via the link and can see them in the app, however in my store the star rating remains empty and there are no reviews displaying??

Any help would be great as I'm quite new, cheers.

PurchaseSurvey · ‎02-07-2022

Hey @Charles001!

This is PostPurchaseSurvey.com - free Post Purchase Surveys. What review app are you using to show reviews?

We're PostPurchaseSurvey.com, the easiest Post Purchase Survey solution on the market. Grow revenue, attribute ad spend and improve your relationships with your customers. Developed by active 7-figure merchants.
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AvadaCommerce · ‎02-08-2022

Hi @Charles001, hope you're doing well!

To figure out the problem, please reach out to the AlieExpress support team directly via the in-app chat window (https://imgur.com/VwICFWb). This is the most optimum solution for your query.

I hope this answer is useful to you!

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Why isn't my product star rating displaying on my store?

Why isn't my product star rating displaying on my store?

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