Why won't my app load despite trying different browsers?

Why won't my app load despite trying different browsers?

Manas300
Shopify Partner
2 0 0

app'nt.png

Tried using different browsers, cleared cookies and still have this issue.

Replies 3 (3)

Blair
Shopify Staff
2067 273 255

Hi @Manas300,

 

Thank you for reaching out to the Community! I'd be happy to provide some assistance with this request to ensure it gets resolved. To confirm I'm fully understanding, have you attempted to enable cookies within your current browser? 

 

If so, I'd encourage you to contact the app developer directly. As firstapp would considered to be a third-party app, their support team can investigate further to ensure this gets resolved as quickly as possible. 

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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Manas300
Shopify Partner
2 0 0

I'm the developer and I'm facing issues while loading the app.

Getting OAuth error

Blair
Shopify Staff
2067 273 255

Hi @Manas300,

 

Thank you for the prompt response! In that case, I'd encourage you to connect with us directly for further investigation. This will allow our advisor team to take a closer look to ensure it gets resolved as I wouldn't have access to any account specific information through the Community. To connect with us, you can follow this link

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog