Why won't Printify calculated shipping rates work correctly?

[714creative]

I have spent several days working with 4 different service reps who cannot solve my issue with Printify Calculated Shipping Rates! I have followed all of the tutorials, all steps confirmed, it almost looks right but shows the following, "no rates for 1 location" - All of them appear to be set up correctly, why won't it work? Can anyone help a gal out?