Will a paid app charge my bank card if my store disappears?

cgisolutions · ‎03-12-2021

I added a bank card and a paid app in the store in a trial period. But I don't choose a plan in Shopify so my store disappeared. Will the app take payment from my bank card?

Bo · ‎03-12-2021

Hey there, @cgisolutions

Bo here from Shopify Support!

Thank you so much for reaching out regarding this. If your store has frozen the app developers will not be able to charge your card and you will not be charged for this. I am sorry to hear that you are not going to continue with your Shopify account. If you have any feedback for us regarding why, please do let us know, we would love to hear from you.

All the Best,

Bo

To learn more visit the Shopify Help Center or the Community Blog.

Will a paid app charge my bank card if my store disappears?

Will a paid app charge my bank card if my store disappears?

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