Wrong price when translated using langshop

Wrong price when translated using langshop

BLÆS
Visitor
2 0 0

I am selling giftcards for products. The shop is in danish but when translated to english some price change i.e. if you buy for 1000 kr on the english version it will come up as 1500 kr in the cart. If I buy for 800 in the danish and change language to English and add a gift card for 1000 it will change the amount of 800 to 600 and the 1000 to 1500? I have checked all the price variants in both languages and they are correct. Can anyone help?

Reply 1 (1)

LangShop_App
Shopify Partner
1 0 0

Hi there,

 

LangShop doesn't handle currency conversions in the cart, this process is managed directly by Shopify. However, please reach out to our support at support@langshop.app, our team will look into your issue.

 

Best regards,

LangShop Team