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Announcements

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Governorates are now available for Kuwait shipping zones

Merchants based in Kuwait can now add governorates to their shipping zones. As a result, merchants in this region can give their customers the opportunity to provide more accurate address information at checkout as well as se...

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Update to App Store ‘Speed Tested’ Highlight

Merchants need their apps to be fast so they have minimal impact on their storefronts. To ensure merchants know if their store will be impacted best, the ‘Speed Tested’ highlight has been updated for Shopify App Store listing...

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New Shopify Experts Directory

We’re excited to announce the launch of the new Shopify Experts Directory to provide merchants with a new channel to discover and pair with trusted Shopify Partners (Experts). Merchants will be able to find the Expert(s) of...

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Simtech Development Ltd Apps No Longer Available On Shopify - Details And Alternative Apps

We’ve discovered that Simtech Development Ltd is associated with a terminated partnership which violated Shopify’s Partner Program Agreement and Acceptable Use Policy. We are committed to keeping Shopify a trustworthy platfor...

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Multi-Factor Authentication for Shopify Payments

Starting November 2nd 2022 Shopify Payments will require all store owners to enable Two-Step Authentication for Shopify Payments. This is to increase account security and prevent account takeover by fraudsters, resulting in ...

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Get A Better Support Experience with Support Inbox!

Shopify Support now offers a new direct message contact option whenever you’re logged into your Shopify account. Notifications about updates to these conversations will continue to be sent by email. The way you find support ...

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Tap to Pay for iPhone Now Available

US merchants are now able to accept contactless payments simply, by using iPhone and the Shopify POS app. With Tap to Pay on iPhone you can: Seamlessly accept contactless payment for purchases placed through POS.Take payment ...

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New to Balance: Transferring money into Shopify Balance just got easier!

Move your money in just a few clicks, easily and securely, all within Shopify Balance. We’ve added the ability to easily transfer money into Shopify Balance within the ‘Move Money’ feature. This feature allows our merchants...

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Shopify video guides and tutorials

The Shopify Help Center channel connects merchants like yourself to the information you need to run a successful business with Shopify.Video tutorials cover a variety of topics, thoughtfully designed to get you started in you...

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Recent Discussions

Dear Shopify team , I was converting my free trial to an official plan on Shopify, but my store went unavailable right after I paid for the 3 mont...
When I go to my clothing page and update the collection it also changes my kit page to the same collection instead of having two different ones. anyon...
Our idea is to add a custom age verification page that will be triggered once a new user is registered. A user will be able to specify his name, date ...
Hello, When editing items in a POS Shopify order, the order edit email is not being sent. With the same calls used with Online Store orders, the e...
Hi, Does anybody know how remove the horizontal and vertical lines on this page? Theme developer says it's not them. https://riggingshoppe.com/pa...
Why is this not a thing? Can you please enable an option to "edit" a local pickup order so we can ship it and bill the customer? I shouldn't have to p...
Hi Wir haben ein Problem und zwar haben wir eine Farbe (gelb) für Schaltflächen eingestellt und alle Button haben diese Farbe angenommen. Bis auf ...
When a customer buys a gift card from my store how do they then send it to the recipient of their gift??
Hi, I can't find the proper way to call / load the collection object from a GID. I am trying to access collection values (Title / Metafields)...
Hello, I would like to make changes to my mobile store only and leave desktop how it is. How would I go about saving changes only on mobile device? ...
How do you get the alt. text descriptions on products to save AND REMAIN SAVED? They always revert to the original lengthy product descriptions. ...
Hello! does anybody have any detailed simple information on how to address and or fix a failing webhook in Shopify? Thank you!
How is this not a thing? Customers forget all the time (I know I do as a customer) and a gentle email reminder for them to come pickup their order wou...
hey ! My top slide shows different on mobile version. there is a big gap between the slide and the next one
I am developing an app and the scope has been granted to me to read all orders. But I am still getting "access denied" when I am trying to read the or...
Hello, I've added a bulk action link and while the default hmac validation works in all other cases, it fails on bulk action. For example, if y...
Hi, I've problem with flow checkout on my store when i'm on payment list page (Midtrans Vendor). In payment list page with condition i dont select p...
Hello, I need this feature in my online store: I will have an admin account with permissions to manage everything of course, while I will have multip...
Hi Pls could u provide a solution to replacing brand name to brand logo on product page. Example: product page says "whirpool" in light blue (next...
Customer paid for the invoice I sent, but I did not get any confirmation or information in my end. How should I do now?
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