Add Notes Section to Order Confirmation Email

liambeauchamp · ‎06-25-2024

Hello!

On my cart page, I give people the option to add a note to their order, and this is sent out on a handwritten postcard. As it currently stands, the gift note doesn't show on the order confirmation email that is sent to the customer. Is there a way to add this? I am using the Taste theme and the Shopify order confirmation email template.

Thanks,

Liam

namphan · ‎06-25-2024

Hi @liambeauchamp,

You can use 'note' object it will display fine, refer code:

{{ note }}

☕ Coffee tips fuels my dedication.
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liambeauchamp · ‎06-26-2024

Thank you for your response my query. I wonder if you could be more specific about where I need to add the code. Here is the full code for the email template:

{% capture email_title %}
{% if has_pending_payment %}
Thank you for your order!
{% else %}
Thank you for your purchase!
{% endif %}
{% endcapture %}
{% capture email_body %}
{% if has_pending_payment %}
{% if buyer_action_required %}
You’ll get a confirmation email after completing your payment.
{% else %}
Your payment is being processed. You'll get an email when your order is confirmed.
{% endif %}
{% else %}
{% if requires_shipping %}
{% case delivery_method %}
{% when 'pick-up' %}
You’ll receive an email when your order is ready for pickup.
{% when 'local' %}
Hi {{ customer.first_name }}, we're getting your order ready for delivery.
{% else %}
We're getting your order ready to be shipped. We will notify you when it has been sent.
{% endcase %}
{% if delivery_instructions != blank %}
<p><b>Delivery information:</b> {{ delivery_instructions }}</p>
{% endif %}
{% if consolidated_estimated_delivery_time %}
{% if has_multiple_delivery_methods %}
<h3 class="estimated_delivery__title">Estimated delivery</h3>
<p>{{ consolidated_estimated_delivery_time }}</p>
{% else %}
<p>
Estimated delivery <b>{{ consolidated_estimated_delivery_time }}</b>
</p>
{% endif %}
{% endif %}
{% endif %}
{% endif %}
{% assign gift_card_line_items = line_items | where: "gift_card" %}
{% assign found_gift_card_with_recipient_email = false %}
{% for line_item in gift_card_line_items %}
{% if line_item.properties["__shopify_send_gift_card_to_recipient"] and line_item.properties["Recipient email"] %}
{% assign found_gift_card_with_recipient_email = true %}
{% break %}
{% endif %}
{% endfor %}
{% if found_gift_card_with_recipient_email %}
<p>Your gift card recipient will receive an email with their gift card code.</p>
{% elsif gift_card_line_items.first %}
<p>You’ll receive separate emails for any gift cards.</p>
{% endif %}
{% assign tag_names = "Method,Shipping Date,Shipping Day" | split: "," %}
{% for tag_name in tag_names %}
{% if attributes[tag_name] %}
<p>{{ tag_name }}: {{ attributes[tag_name] }}</p>
{% endif %}
{% endfor %}
{% endcapture %}

<!DOCTYPE html>
<html lang="en">
<head>
<title>{{ email_title }}</title>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="viewport" content="width=device-width">
<link rel="stylesheet" type="text/css" href="/assets/notifications/styles.css">
<style>
.button__cell { background: {{ shop.email_accent_color }}; }
a, a:hover, a:active, a:visited { color: {{ shop.email_accent_color }}; }
</style>
</head>

<table class="row">
<tr>
<td class="shop-name__cell">
{%- if shop.email_logo_url %}
<img src="{{shop.email_logo_url}}" alt="{{ shop.name }}" width="{{ shop.email_logo_width }}">
{%- else %}
<h1 class="shop-name__text">
<a href="{{shop.url}}">{{ shop.name }}</a>
</h1>
{%- endif %}
</td>

<td>
<tr>
<td class="order-number__cell">
<span class="order-number__text">
Order {{ order_name }}
</span>
</td>
</tr>
{%- if po_number %}
<tr>
<td class="po-number__cell">
<span class="po-number__text">
PO number #{{ po_number }}
</span>
</td>
</tr>
{%- endif %}
</td>
</tr>
</table>

</td>
</tr>
</table>

</center>
</td>
</tr>
</table>

<table class="row content">
<tr>
<td class="content__cell">
<center>
<table class="container">
<tr>
<td>

<h2>{{ email_title }}</h2>
<p>{{ email_body }}</p>
{% assign transaction_count = transactions | size %}
{% if transaction_count > 0 %}
{% for transaction in transactions %}
{% if transaction.show_buyer_pending_payment_instructions? %}
<p> {{transaction.buyer_pending_payment_notice}} </p>
<p>
<table class="row">
<tr>
{% for instruction in transaction.buyer_pending_payment_instructions %}
<td>{{ instruction.header }}</td>
{% endfor %}
<td>Amount</td>
</tr>
<tr>
{% for instruction in transaction.buyer_pending_payment_instructions %}
<td>{{ instruction.value }}</td>
{% endfor %}
<td>{{transaction.amount | money}}</td>
</tr>
</table>
</p>
{% endif %}
{% endfor%}
{% endif %}

{% if order_status_url %}
<table class="row actions">
<tr>
<td class="empty-line"> </td>
</tr>
<tr>
<td class="actions__cell">
<table class="button main-action-cell">
<tr>
<td class="button__cell"><a href="{{ order_status_url }}" class="button__text">View your order</a></td>
</tr>
</table>
{% if shop.url %}
<table class="link secondary-action-cell">
<tr>
<td class="link__cell">or <a href="{{ shop.url }}">Visit our store</a></td>
</tr>
</table>
{% endif %}

</td>
</tr>
</table>

{% else %}
{% if shop.url %}
<table class="row actions">
<tr>
<td class="actions__cell">
<table class="button main-action-cell">
<tr>
<td class="button__cell"><a href="{{ shop.url }}" class="button__text">Visit our store</a></td>
</tr>
</table>
</td>
</tr>
</table>
{% endif %}

{% endif %}

</td>
</tr>
</table>
</center>
</td>
</tr>
</table>

<table class="row section">
<tr>
<td class="section__cell">
<center>
<table class="container">
<tr>
<td>
<h3>Order summary</h3>
</td>
</tr>
</table>
<table class="container">
<tr>
<td>

<table class="row">
{% for line in subtotal_line_items %}
<tr class="order-list__item">
<td class="order-list__item__cell">
<table>
<td>
{% if line.image %}
<img src="{{ line | img_url: 'compact_cropped' }}" align="left" width="60" height="60" class="order-list__product-image"/>
{% endif %}
</td>
<td class="order-list__product-description-cell">
{% if line.product.title %}
{% assign line_title = line.product.title %}
{% else %}
{% assign line_title = line.title %}
{% endif %}

{% if line.quantity < line.quantity %}
{% capture line_display %}
{{ line.quantity }} of {{ line.quantity }}
{% endcapture %}
{% else %}
{% assign line_display = line.quantity %}
{% endif %}

<span class="order-list__item-title">{{ line_title }} × {{ line_display }}</span><br/>

{% if line.variant.title != 'Default Title' %}
<span class="order-list__item-variant">{{ line.variant.title }}</span><br/>
{% endif %}

{% for group in line.groups %}
<span class="order-list__item-variant">Part of: {{ group.display_title }}</span><br/>
{% endfor %}

{% if line.gift_card and line.properties["__shopify_send_gift_card_to_recipient"] %}
{% for property in line.properties %}
{% assign property_first_char = property.first | slice: 0 %}
{% if property.last != blank and property_first_char != '_' %}
<div class="order-list__item-property">
<dt>{{ property.first }}:</dt>
<dd>
{% if property.last contains '/uploads/' %}
<a href="{{ property.last }}" class="link" target="_blank">
{{ property.last | split: '/' | last }}
</a>
{% else %}
{{ property.last }}
{% endif %}
</dd>
</div>
{% endif %}
{% endfor %}

{% endif %}

{% if line.selling_plan_allocation %}
<span class="order-list__item-variant">{{ line.selling_plan_allocation.selling_plan.name }}</span><br/>
{% endif %}

{% if line.refunded_quantity > 0 %}
<span class="order-list__item-refunded">Refunded</span>
{% endif %}

{% if line.discount_allocations %}
{% for discount_allocation in line.discount_allocations %}
{% if discount_allocation.discount_application.target_selection != 'all' %}
<p>
<span class="order-list__item-discount-allocation">
<img src="{{ 'notifications/discounttag.png' | shopify_asset_url }}" width="18" height="18" class="discount-tag-icon" />
<span>
{{ discount_allocation.discount_application.title | upcase }}
(-{{ discount_allocation.amount | money }})
</span>
</span>
</p>
{% endif %}
{% endfor %}
{% endif %}
</td>
<td class="order-list__price-cell">
{% if line.original_line_price != line.final_line_price %}
<del class="order-list__item-original-price">{{ line.original_line_price | money }}</del>
{% endif %}
<p class="order-list__item-price">
{% if line.final_line_price > 0 %}
{{ line.final_line_price | money }}
{% else %}
Free
{% endif %}
</p>
</td>
</table>
</td>
</tr>{% endfor %}
</table>

{% assign order_discount_count = 0 %}
{% assign total_order_discount_amount = 0 %}
{% assign has_shipping_discount = false %}

{% for discount_application in discount_applications %}
{% if discount_application.target_selection == 'all' and discount_application.target_type == 'line_item' %}
{% assign order_discount_count = order_discount_count | plus: 1 %}
{% assign total_order_discount_amount = total_order_discount_amount | plus: discount_application.total_allocated_amount %}
{% endif %}
{% if discount_application.target_type == 'shipping_line' %}
{% assign has_shipping_discount = true %}
{% assign shipping_discount = discount_application.title %}
{% assign shipping_amount = discount_application.total_allocated_amount %}
{% endif %}
{% endfor %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Subtotal</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ subtotal_price | plus: total_order_discount_amount | money }}</strong>
</td>
</tr>

{% if order_discount_count > 0 %}
{% if order_discount_count == 1 %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Order discount</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>-{{ total_order_discount_amount | money }}</strong>
</td>
</tr>

{% endif %}
{% if order_discount_count > 1 %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Order discounts</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>-{{ total_order_discount_amount | money }}</strong>
</td>
</tr>

{% endif %}
{% for discount_application in discount_applications %}
{% if discount_application.target_selection == 'all' and discount_application.target_type != 'shipping_line' %}
<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span class="subtotal-line__discount">
<img src="{{ 'notifications/discounttag.png' | shopify_asset_url }}" width="18" height="18" class="discount-tag-icon" />
<span class="subtotal-line__discount-title">{{ discount_application.title }} (-{{ discount_application.total_allocated_amount | money }})</span>
</span>
</p>
</td>
</tr>

{% endif %}
{% endfor %}
{% endif %}

{% if delivery_method == 'pick-up' %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Pickup</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ shipping_price | money }}</strong>
</td>
</tr>

{% else %}
{% if has_shipping_discount %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Shipping</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>Free</strong>
</td>
</tr>

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span class="subtotal-line__discount">
<img src="{{ 'notifications/discounttag.png' | shopify_asset_url }}" width="18" height="18" class="discount-tag-icon" />
<span class="subtotal-line__discount-title">{{ shipping_discount }} (-{{ shipping_amount | money }})</span>
</span>
</p>
</td>
</tr>

{% else %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Shipping</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ shipping_price | money }}</strong>
</td>
</tr>

{% endif %}

{% if total_duties %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Duties</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ total_duties | money }}</strong>
</td>
</tr>

{% endif %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Taxes</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ tax_price | money }}</strong>
</td>
</tr>

{% if total_tip and total_tip > 0 %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Tip</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ total_tip | money }}</strong>
</td>
</tr>

{% endif %}
</table>

{% assign transaction_size = 0 %}
{% assign transaction_amount = 0 %}
{% for transaction in transactions %}
{% if transaction.status == "success" %}
{% if transaction.kind == "sale" or transaction.kind == "capture" %}
{% assign transaction_size = transaction_size | plus: 1 %}
{% assign transaction_amount = transaction_amount | plus: transaction.amount %}
{% elsif transaction.kind == "refund" or transaction.kind == "change" %}
{% assign transaction_size = transaction_size | plus: 1 %}
{% assign transaction_amount = transaction_amount | minus: transaction.amount %}
{% endif %}
{% endif %}
{% endfor %}

<table class="row subtotal-table subtotal-table--total">
{% if payment_terms and payment_terms.automatic_capture_at_fulfillment == false or b2b?%}
{% assign due_at_date = payment_terms.next_payment.due_at | date: "%b %d, %Y" %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Total paid today</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ transaction_amount | money_with_currency }}</strong>
</td>
</tr>

<div class="payment-terms">

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Total due {{ due_at_date }}</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ payment_terms.next_payment.amount_due | money_with_currency }}</strong>
</td>
</tr>

</div>
{% elsif transaction_amount != total_price %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Total</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ total_price | money_with_currency }}</strong>
</td>
</tr>

<div class="payment-terms">

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Total paid today</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ transaction_amount | money_with_currency }}</strong>
</td>
</tr>

</div>
{% else %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Total</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ total_price | money_with_currency }}</strong>
</td>
</tr>

{% endif %}
</table>

{% if total_discounts > 0 %}
<p class="total-discount">
You saved <span class="total-discount--amount">{{ total_discounts | money }}</span>
</p>
{% endif %}

{% unless payment_terms %}
{% if transaction_size > 1 or transaction_amount < total_price %}
<table class="row subtotal-table">
<tr><td colspan="2" class="subtotal-table__line"></td></tr>
<tr><td colspan="2" class="subtotal-table__small-space"></td></tr>

{% for transaction in transactions %}
{% if transaction.status == "success" and transaction.kind == "capture" or transaction.kind == "sale" %}
{% if transaction.payment_details.gift_card_last_four_digits %}
{% capture transaction_name %}Gift card (ending with {{ transaction.payment_details.gift_card_last_four_digits }}){% endcapture %}
{% elsif transaction.payment_details.credit_card_company %}
{% capture transaction_name %}{{ transaction.payment_details.credit_card_company }} (ending in {{ transaction.payment_details.credit_card_last_four_digits }}){% endcapture %}
{% else %}
{% capture transaction_name %}{{ transaction.gateway_display_name }}{% endcapture %}
{% endif %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>{{transaction_name}}</span>
</p>
</td>
<td class="subtotal-line__value">
<strong>{{ transaction.amount | money }}</strong>
</td>
</tr>

{% endif %}
{% if transaction.kind == 'refund' %}
{% if transaction.payment_details.gift_card_last_four_digits %}
{% assign refund_method_title = transaction.payment_details.type %}
{% elsif transaction.payment_details.credit_card_company %}
{% assign refund_method_title = transaction.payment_details.credit_card_company %}
{% else %}
{% assign refund_method_title = transaction.gateway %}
{% endif %}

<tr class="subtotal-line">
<td class="subtotal-line__title">
<p>
<span>Refund</span>
<br>
<small>{{ refund_method_title | replace: '_', ' ' | capitalize }}</small>
</p>
</td>
<td class="subtotal-line__value">
<strong>- {{ transaction.amount | money }}</strong>
</td>
</tr>

{% endif %}
{% endfor %}
</table>
{% endif %}

{% endunless %}
</td>
</tr>
</table>

</td>
</tr>
</table>
</center>
</td>
</tr>
</table>

<table class="row section">
<tr>
<td class="section__cell">
<center>
<table class="container">
<tr>
<td>
<h3>Customer information</h3>
</td>
</tr>
</table>
<table class="container">
<tr>
<td>

<table class="row">
<tr>
{% if requires_shipping and shipping_address %}
<td class="customer-info__item">
<h4>Shipping address</h4>
{{ shipping_address | format_address }}
</td>
{% endif %}
{% if billing_address %}
<td class="customer-info__item">
<h4>Billing address</h4>
{{ billing_address | format_address }}
</td>
{% endif %}
</tr>
</table>
<table class="row">
<tr>
{% if company_location %}
<td class="customer-info__item">
<h4>Location</h4>
<p>
{{ company_location.name }}
</p>
</td>
{% endif %}
{% if transaction_size > 0 or payment_terms and payment_terms.automatic_capture_at_fulfillment == false or b2b? %}
<td class="customer-info__item">
<h4>Payment</h4>
<p class="customer-info__item-content">
{% if payment_terms %}
{% assign due_date = payment_terms.next_payment.due_at | default: nil %}
{% if payment_terms.type == 'receipt' or payment_terms.type == 'fulfillment' and payment_terms.next_payment.due_at == nil %}
{{ payment_terms.translated_name }}<br>
{% else %}
{{ payment_terms.translated_name }}: Due {{ due_date | date: format: 'date' }}<br>
{% endif %}
{% endif %}
{% if transaction_size > 0 %}
{% for transaction in transactions %}
{% if transaction.status == "success" or transaction.status == "pending" %}
{% if transaction.kind == "capture" or transaction.kind == "sale" %}
{% if transaction.payment_details.gift_card_last_four_digits %}
<img src="{{ transaction.payment_details.type | downcase | replace: '_', '-' | payment_type_img_url }}" class="customer-info__item-credit" height="24">
ending with {{ transaction.payment_details.gift_card_last_four_digits }}<br>
{% elsif transaction.payment_details.credit_card_company %}
<img src="{{ transaction.payment_details.credit_card_company | payment_icon_png_url }}" class="customer-info__item-credit" height="24" alt="{{ transaction.payment_details.credit_card_company }}">
<span>ending with {{ transaction.payment_details.credit_card_last_four_digits }}</span><br>
{% elsif transaction.gateway_display_name == "Gift card" %}
<img src="{{ transaction.gateway_display_name | downcase | replace: ' ', '-' | payment_type_img_url }}" class="customer-info__item-credit" height="24">
ending with {{ transaction.payment_details.gift_card.last_four_characters | upcase }}<br>
&emsp;&emsp;&emsp; Gift card balance - <b>{{ transaction.payment_details.gift_card.balance | money }}</b>
{% elsif transaction.gateway_display_name != "Shop Cash" %}
{{ transaction.gateway_display_name }}<br>
{% endif %}
{% elsif transaction.kind == "authorization" and transaction.gateway_display_name == "Shop Cash" %}
<span>Shop Cash - <b>{{ transaction.amount | money }}</b></span>
{% endif %}
{% endif %}
{% endfor %}
{% endif %}
</p>
</td>
{% endif %}
</tr>
<tr>
{% if requires_shipping and shipping_address %}
{% if shipping_method %}
<td class="customer-info__item">
<h4>Shipping method</h4>
<p>
{% if delivery_promise_branded_shipping_line %}
{{ delivery_promise_branded_shipping_line }}
{% else %}
{{ shipping_method.title }}
{% endif %}
</p>
</td>
{% endif %}
{% endif %}
</tr>
</table>

</td>
</tr>
</table>
</center>
</td>
</tr>
</table>

<table class="row footer">
<tr>
<td class="footer__cell">
<center>
<table class="container">
<tr>
<td>

<p class="disclaimer__subtext">If you have any questions, reply to this email or contact us at <a href="mailto:{{ shop.email }}">{{ shop.email }}</a></p>
</td>
</tr>
</table>
</center>
</td>
</tr>
</table>

</td>
</tr>
</table>
</body>
</html>

Many thanks,

Liam

namphan · ‎06-26-2024

Hi @liambeauchamp,

Please add code here:

Code:

<td class="customer-info__item">
                      <h4>Note</h4>
                        <p>
                          {{ note }}
                        </p>
                    </td>

☕ Coffee tips fuels my dedication.
Shopify Development Service
➜ PageFly Page Builder Optimize your Shopify store (Free plan available)
Need help with your store? namphan992@gmail.com

AcidPi · ‎06-26-2024

Hi @liambeauchamp

If note is optional, place it in an IF condition so it only displays when a note is provided.

{% if note != blank  %}
<td class="customer-info__item">
  <h4>Note</h4>
    <p>
      {{ note }}
    </p>
</td>
{% endif %}

Regards

Add Notes Section to Order Confirmation Email

Add Notes Section to Order Confirmation Email

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