Add To Cart Button not working - Craft Theme

OnlineToyShop
Tourist
10 0 4

I have realised after having some assistance in customizing my store that now my Add To Cart button isnt working - not ideal! 

 

Please can anyone share where I can find this code and what it should read? 

Reply 1 (1)

Imogen
Shopify Staff
1378 149 252

Hi there, @OnlineToyShop. Thank you for taking the time to make a post here in the Shopify Community regarding your Add to Cart page! My name is Imogen. It's good to meet you!

 

In past experiences helping folks with issues around their 'add to cart' buttons, it's usually caused by a third party application that has been added to their store. Have you recently installed any applications that you suspect may be playing a role in the malfunctioning button?

 

Since the 'Craft' theme is a Shopify-made theme, our Theme Team may be able to assist you with troubleshooting this issue, and getting it resolved! You can use this link to access our Help Portal. From there, you'll want to let our AI Chat Assistant know about the issue you're experiencing. From there, it will provide you with prompts that you can use to get connected with one of our Support Advisors, who can then speak with our Theme Specialists to see what options are available for you here!

Imogen | Social Care @ Shopify 
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