Shopify themes, liquid, logos, and UX
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Hi guys, my shopify site is suddenly making customers go straight to checkout when they add to cart. I know some people want this - I don't and have seen an increase in abandoned baskets since this started. Anyone any idea what i can do to fix this please? Thanks
Ps using Turbo theme
I can definitely understand how important it is to get this resolved asap. Since this theme is not one that is included in our Theme store, I don't have the ability to run tests on my end to potentially troubleshoot this for you.
I would recommend reaching out to our live support for additional help since they will be able to authenticate your merchant account and access your theme file with you. Please note that since this is a third party theme our teams support might be limited. We are always happy to have a look though.
If you have not yet been able to correct this issue, please head over to our Help Center and follow the prompts to contact our live support team for assistance.
Shay | Social Care @ Shopify
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I don't have Turbo but commonly I find the setting that controls to be under theme settings > cart and there is usually the option to go directly to page or checkout lies. But not sure if that's how Turbo handles it but I'm sure.
This is their support guide on the topic I believe.