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Added custom fields to contact form, but not getting the fields in submissions

Solved
lisahiggins
Excursionist
22 0 6

Hi everyone, 

 

I updated my contact form with some additional fields by adding the code, it shows up great when you go to my website and view the form: https://www.westmichiganballoons.com/pages/general-inquiries (I'm actively updating the live one this AM so if it looks wonky when you look it's likely I'm messing with it) 

 

However, when I submit a form, I don't get those fields in my email. I was able to add one of the fields, company, and that showed up, but the date, the other field I added, etc, don't show up when the form is submitted.  Any ideas?? Thank you!


Accepted Solution (1)

Accepted Solutions
DigiXoft
Shopify Partner
109 18 71

This is an accepted solution.

Hi,
Please add input like this with name 
<input name="contact[company]">

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on arslan@digixoft.com regarding any help
Shopify Partner | Skype : arslan.saleem261

View solution in original post

Replies 4 (4)
solverStaff
Shopify Expert
286 34 60

Hello there

I hope it will fix if you follow the correct instructions. You can check that instructions https://shopify.dev/themes/customer-engagement/add-contact-form

If my reply helpful then please Like to let me know!
If my answered is right according to your question, Mark it as an Accepted Solution.
Facing more issues ? Hire me For Quick Chat: Say hello in WhatsApp : +8801761469797
DigiXoft
Shopify Partner
109 18 71

This is an accepted solution.

Hi,
Please add input like this with name 
<input name="contact[company]">

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on arslan@digixoft.com regarding any help
Shopify Partner | Skype : arslan.saleem261
lisahiggins
Excursionist
22 0 6

That worked, thank you sooooo much!! I've seriously spent 5+ hours trying to figure it out. I appreciate it.

 

Lisa

DigiXoft
Shopify Partner
109 18 71

Most welcome.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on arslan@digixoft.com regarding any help
Shopify Partner | Skype : arslan.saleem261