All Product Photos missing

[Hei_DK]

Hello ,

all the active product photo in our store has been removed by Unknown reason, except the cover.

Is there any way can find or save our lost photo?
Please Help

Thanks

[GTLOfficial]

Hello @Hei_DK 
Please provide the URL of your website.

[Hei_DK]

thx for your reply @GTLOfficial 
https://store.dustykid.net/
the product cover still here, but inside the product the other photo is gone

[GTLOfficial]

Hello @Hei_DK 
you can use this app maybe this will help you to recover photos 
You can contact Shopify Support. As far as I know, they have back ups and hopefully, they can help you for recovering.
https://apps.shopify.com/backup-restore-by-adnabu.

Thanks

[Hei_DK]

Thank you @GTLOfficial 

I have contacted their support, but still wait for their reply.

Hope they have ways to recover it .😢

[GTLOfficial]

Hello @Hei_DK 
yes please wait for shopify till then you can try to use the app I sent you. 🙂

Thanks