Apple Pay and Google Pay not showing on Express checkout.

Solved
maxroddy
Excursionist
41 7 13

Hello,

I have a problem, I only have Paypal on my express checkout options, but apple and google pay are not showing. Can anyone help me to get them? thanks

Accepted Solutions (4)

Accepted Solutions
Kimi
Shopify Staff
200 26 53

This is an accepted solution.

Hi, @maxroddy!

What device and browser are you using on your end? Both Apple and Google Pay will only show up on devices and browsers that are supportable by each respective payment method. For the Apple Pay button to be visible, you'll need to use Safari on iOS 12.1 or MacOS 10.14.1 on one of the following devices:

  • iPhone (SE, 6, 6 Plus, or newer)
  • iPad (Pro, Air 2, mini 3, or newer)
  • Apple Watch
  • MacBook Pro with Touch ID
  • Any Mac model (2012 or newer) plus an Apple Pay-enabled iPhone or Apple Watch

If you've checked that you're using the latest version of Safari, and on one of the devices above, yet the button still doesn't appear, you can also make sure you meet all of the requirements for using Apple Pay.

For Google Pay, supported browsers that will allow you to see this button on either desktop or mobile are:

  • Google Chrome
  • Mozilla Firefox
  • UCWeb UC Browser

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

maxroddy
Excursionist
41 7 13

This is an accepted solution.

Hello,

i am using iphone, therefore i am surprised i dont have it. When i check different stores the apple pay shows up, but not on mine, even though i have enabled it in shopify payments settings

View solution in original post

maxroddy
Excursionist
41 7 13

This is an accepted solution.

Hello:)

it showed up after update. Thank you!

View solution in original post

Kimi
Shopify Staff
200 26 53

This is an accepted solution.

@maxroddy

Amazing, glad to hear you're able to see it now after an update!

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 4 (4)
Kimi
Shopify Staff
200 26 53

This is an accepted solution.

Hi, @maxroddy!

What device and browser are you using on your end? Both Apple and Google Pay will only show up on devices and browsers that are supportable by each respective payment method. For the Apple Pay button to be visible, you'll need to use Safari on iOS 12.1 or MacOS 10.14.1 on one of the following devices:

  • iPhone (SE, 6, 6 Plus, or newer)
  • iPad (Pro, Air 2, mini 3, or newer)
  • Apple Watch
  • MacBook Pro with Touch ID
  • Any Mac model (2012 or newer) plus an Apple Pay-enabled iPhone or Apple Watch

If you've checked that you're using the latest version of Safari, and on one of the devices above, yet the button still doesn't appear, you can also make sure you meet all of the requirements for using Apple Pay.

For Google Pay, supported browsers that will allow you to see this button on either desktop or mobile are:

  • Google Chrome
  • Mozilla Firefox
  • UCWeb UC Browser

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

maxroddy
Excursionist
41 7 13

This is an accepted solution.

Hello,

i am using iphone, therefore i am surprised i dont have it. When i check different stores the apple pay shows up, but not on mine, even though i have enabled it in shopify payments settings

View solution in original post

maxroddy
Excursionist
41 7 13

This is an accepted solution.

Hello:)

it showed up after update. Thank you!

View solution in original post

Kimi
Shopify Staff
200 26 53

This is an accepted solution.

@maxroddy

Amazing, glad to hear you're able to see it now after an update!

Kimi | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post