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Hello,
I have a problem, I only have Paypal on my express checkout options, but apple and google pay are not showing. Can anyone help me to get them? thanks
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This is an accepted solution.
Hi, @maxroddy!
What device and browser are you using on your end? Both Apple and Google Pay will only show up on devices and browsers that are supportable by each respective payment method. For the Apple Pay button to be visible, you'll need to use Safari on iOS 12.1 or MacOS 10.14.1 on one of the following devices:
If you've checked that you're using the latest version of Safari, and on one of the devices above, yet the button still doesn't appear, you can also make sure you meet all of the requirements for using Apple Pay.
For Google Pay, supported browsers that will allow you to see this button on either desktop or mobile are:
Kimi | Social Care @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
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This is an accepted solution.
Hello,
i am using iphone, therefore i am surprised i dont have it. When i check different stores the apple pay shows up, but not on mine, even though i have enabled it in shopify payments settings
This is an accepted solution.
This is an accepted solution.
Amazing, glad to hear you're able to see it now after an update!
Kimi | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hi, @maxroddy!
What device and browser are you using on your end? Both Apple and Google Pay will only show up on devices and browsers that are supportable by each respective payment method. For the Apple Pay button to be visible, you'll need to use Safari on iOS 12.1 or MacOS 10.14.1 on one of the following devices:
If you've checked that you're using the latest version of Safari, and on one of the devices above, yet the button still doesn't appear, you can also make sure you meet all of the requirements for using Apple Pay.
For Google Pay, supported browsers that will allow you to see this button on either desktop or mobile are:
Kimi | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hello,
i am using iphone, therefore i am surprised i dont have it. When i check different stores the apple pay shows up, but not on mine, even though i have enabled it in shopify payments settings
This is an accepted solution.
Hello:)
it showed up after update. Thank you!
This is an accepted solution.
Amazing, glad to hear you're able to see it now after an update!
Kimi | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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