Are the trademark emails I am receiving real?

Are the trademark emails I am receiving real?

stylerxfashions
Visitor
1 0 0

I am receiving Shopify emails that my site which uses a free Shopify template may be subject to trademark infringement. I have replied to say so and now am getting more emails seeking me to provide other information. Something does not seem legit. Is it? Or is this a scam?

Replies 2 (2)

Bundler-Manuel
Excursionist
141 7 19

Hey there @stylerxfashions 

this definitely does sound shady as Shopify would naturally reach out to you directly through notification on your store if there was such an issue. I suggest you get in touch with Shopify customer support and show them some of these emails to see what it’s all about. In the meantime, make sure not to click any links or give out your personal information.

Emmanuel
Please let me know if it works by marking it as a solution!
Bundler - Product Bundles app, a great bundle app for Shopify, with glowing user testimonials and a free plan.

namphan
Shopify Partner
1329 164 199

Hi @stylerxfashions,

Check the email they send, if it doesn't end with @shopify.com, be careful it could be a scam.

I hope it helps!

Coffee tips fuels my dedication.
Shopify Development Service
Need help with your store? [email protected]