Banner cut off on certain devices

New Member
2 0 0

Asset 6.png

As you can see image above, I make banners for Desktop Banner and Mobile Banner. It show well in shopify, exactly as what I want. After I had published the banner, some of the devices didn't show full banner. I noticed that for Iphone user, it will show cut off banner. While on android devices, it show exactly as I want it to show. 
Bellow is the example.
Banner cut off-01.jpg
It also happened to some laptop/PC. It seem like the banner only responsive to width but not height. Hope anyone can help me on this. Thank you.

Replies 3 (3)
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New Member
2 0 0

Hi this is the URL


New Member
1 0 0


I am having the same issue the desktop is perfect on the header but on the mobile it is cut off.....

here is the url


Please please help before our online sale happens!!