As you can see image above, I make banners for Desktop Banner and Mobile Banner. It show well in shopify, exactly as what I want. After I had published the banner, some of the devices didn't show full banner. I noticed that for Iphone user, it will show cut off banner. While on android devices, it show exactly as I want it to show.
Bellow is the example.
It also happened to some laptop/PC. It seem like the banner only responsive to width but not height. Hope anyone can help me on this. Thank you.
Please share your store URL .
So that I will check and let you know the exact solution here.