Blocking specific emails from trying to place orders

[SandrasStitchS1]

I have a few people constantly trying to place orders with bad credit cards. I see their same citys constantly in the abandoned checkouts but since the abandoned cart does not show their IP addresses, I can't seem to block them. They do use different names and emails so I would like it to pop up a nasty message 🙂 when one of those emails is used. I can add the emails to a list manually. How and where in the code could I check the email address and do a block. I can do the coding, just need to know where or if there is an app already out that will do that.

[Kate_WSQ]

Hi SandrasStitchS1,

If your goal is to block a specific list of emails, you might find the Fraud Filter app  by Shopify useful. One of the benefits of this app is that it’s available at no cost. However, it’s worth noting that its ratings are somewhat lower compared to other apps in the Shopify App Store.

For additional options, you can explore the App Store by searching for “fraud filter” to find a solution that best meets your needs.

I hope you find this information helpful!

[lano1]

This app is not currently available on the Shopify App Store. - Is there a good alternative or will it be back?

[Skylar42]

I would recommend the App "Checkout Blocks". It will let you create dynamic blocks that will render on your checkout page based on specific values of the order or customer.

[Gamer_Scents]

So for others coming in looking for the same thing I was, you probably went and clicked the link for the Shopify "Fraud Filter App" and were met with the message "This app is not currently available on the Shopify App Store" 

No need to fret, I wanted to help save others time, because upon searching there were other similar apps that require you to pay, Shopify retired the "Fraud Filter App" but they integrated it into the new app called "Shopify Flow"
I hope this saved you time, as we all know "Time is Money"     Happy Fraudster Blocking Everyone

[SewEcoFabrics]

Hi!

So this week, I've been hit with fraud orders - luckily only 2 and very low orders at £2.42. Still cost me in payment fees though, as I didn't think to raise this with Shopify until after I cancelled and refunded the orders. But I'm thankful they were big orders because I'm a small business and can't take the hit.

I also checked out my abandoned carts and saw that these fraudsters have been creating DOZENS of orders, most likely to try out multiple stolen cards to see which goes through. 

I don't want to change my Shopify payments to manual - and why should I add more emails/extra steps to the order process for me and my customers just because of scammers and lack of Shopify's care to tackle this issue - so I thought hey lets use the locations I know that I'm being targeted from to stop them from getting on to my website.

There is a FREE plan available on the Blockify Fraud Filter - Blocker that allows up to 4 rules. I have used the 'Blocker and Re-Director' within the app, to block anyone in locations to my website. As the current problematic countries (India, Singapore and Lithuania) take up 3/4 rules, it means I can stay on the free plan and block the problematic countries. Deterring them from using my site as part of their scam.

My plan is to keep an eye on abandoned carts, to see if any other countries become an issue of creating suspicious baskets and block them before they even get to place an order. If there have to try multiple orders/cards before getting one that works, I hope to catch them beforehand. 

Fingers crossed this app does a good job and this is the last time I get a fraud order. There are paid plans for the app too, which gives more access to more rules/tightens it all up further and if I get hit with higher orders/more frequently, I would even consider paying it as it seems less of a cost than the money I'd loose to scammers. 

Thought I'd just pop this here, to help anyone who is also trying to navigate this issue.  It seems the easiest/cheapest way around the bell ends for now.