Re: Blurry product pictures- is there coding to fix issue template TRADE

Blurry product pictures- is there coding to fix issue template TRADE

LOFTROBE
Excursionist
56 1 7

LOFTROBE_0-1721932888908.png

 

Images posted on product wardrobe page - www.loftrobeshop.com

 

Replies 13 (13)

Entesta
Shopify Partner
80 8 20

Hi @LOFTROBE 

Based on your theme code its The sizes attribute you're using doesn't account for larger screens or high-DPI displays. It caps at 405px for screens wider than 1000px, which might be causing the distortion of images.

Please consider changing the image sizes attribute to the following.

sizes="(min-width: 1200px) 50vw, (min-width: 750px) 50vw, 100vw"

 
Thank you.

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LOFTROBE
Excursionist
56 1 7

Hi,

 

Where do I paste the code please?  Can you send me step by step instructions.

 

Thanks 

Steph

LOFTROBE
Excursionist
56 1 7

Hi,

 

 

Can you kindly advise step by step to paste above code please to fix blurry images as I'm really struggling with this.

 

Many thanks 

Steph 

LOFTROBE
Excursionist
56 1 7

Hi,

 

Are you receiving my messages?

 

Thanks 

 

Entesta
Shopify Partner
80 8 20

Hi @LOFTROBE 

It's hard to say which file contains this code without accessing the theme code. I can help you out with it however I will need access to edit code.

Please feel free to drop me a WhatsApp message at the given number or by mail at support@entesta.com to proceed with the request.

Thank you.



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LOFTROBE
Excursionist
56 1 7

Hi, I can give you access but is this something you can do for free please?

 

Thanks

Entesta
Shopify Partner
80 8 20

Hi @LOFTROBE as mentioned I can help you with it. Its free.

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LOFTROBE
Excursionist
56 1 7

Thank you so much, let me give you access to my site.  I will reupload the blurry images in products - wardrobe so you can see and fix.

 

4795  collaborators code.  I think you need to send me a request to accept.

 

Very much appreciated. 

 

Regards 

Steph 

 

Entesta
Shopify Partner
80 8 20

Hi @LOFTROBE 

I have requested the access.

Thank you

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LOFTROBE
Excursionist
56 1 7

Accepted, thank you.  You have access now.

 

Regards Steph

LOFTROBE
Excursionist
56 1 7

Hi,

 

Is all ok?  I uploaded the blurry images for you to fix please on 'wardrobe' product page.

 

Regards 

Steph

LOFTROBE
Excursionist
56 1 7

Hi, 

 

Can you kindly tend to this matter at your earliest as I have potential clients going on site today.

 

I uploaded the blurry images again on 'wardrobe' product page to fix and make them all clear and eliminate the white on side of images.

 

Thank you greatly for all your help.

 

Many thanks 

Steph

 

LOFTROBE
Excursionist
56 1 7

Hi,

 

Could you be so kind to let me know when you will be tending to this matter.   Currently the blurry images don't reflect good on our copany.

 

Many thanks 

Steph