Brooklyn theme

[KochKistl]

First, icon does not show:

https://www.kochkistl.at/51022725298/checkouts/5f2d17e4f4c3934b914ad46be290fb63

Secondly, dropdown list is show, whereas button is selected.

https://www.kochkistl.at/collections/all/products/beiried-mit-zwiebeln

Please advise.

Urs

[Gabe · Accepted solution]

Hey Urs! @KochKistl 

Ah gotcha! So Apply Pay will only show on an iPad or iPhone. Can you test that on one or the other?

[KochKistl · Accepted solution]

Hi y'all!

The developers of our Delivery Date Schedule came up with a solution on their side:

https://www.kochkistl.at/cart

Customer cannot leave without picking a delivery date

Express Payment options are not displayed here.

One has to click "Zur Kasse" = go to checkout to see these options.
Why this again?
Because when Express Payment options are displayed here, and customer does NOT pick a delivery date and, let us say, chooses PayPal Express Checkout it can be done, however cart comes up empty and payment goes through.
Weird.

Anyway, the next step displays Express payments and with delivery date it works.

I hope that helps.

Best regards,

Urs

[KochKistl · Accepted solution]

Hi Gabe!
Solution / addenum:

in timber.scss.liquid on line 3477 - right at the bottom of the file - this has to be set to

.additional_checkout_buttons .dynamic-checkout__content {
  display: block;
}

instead of:
.additional_checkout_buttons .dynamic-checkout__content {
  display:none !important;
}

and in cart.liquid commented:
{% comment %}
               {% if additional_checkout_buttons and settings.cart_type != 'drawer' %}
                <div class="additional_checkout_buttons">{{ content_for_additional_checkout_buttons }}</div>
              {% endif %}
{% endcomment %}

Now Express Payment buttons work on checkout page and don't show on cart page, which is crucial if you have to rely on a delivery date.

Best regards,
Walter

[Gabe]

Ok click into my previous ticketing link and enter your full details. In the next screen or two you should be able to choose email or chat.

[KochKistl]

Done!

[KochKistl]

Hi Gabe!
We found out that the Express Checkout issue is related to an app we use: bundle builder.

Bundle builder support wrote / solution:

"Thank you for reaching out to us.

Nick is correct, express checkout buttons are not compatible with the app, as they skip part of the ordering process required. They should be removed from the cart page:

https://docs.bundlebuilder.app/further-help/troubleshooting/using-dynamic-checkout-buttons"

Unfortunately another problem arose:

for a press release we are giving out gift cards for a certain period, and now this period has been extended another month. The gift card has been created and cannot be edited in terms of prolongation. The code is however already in print.
How do I change the timeline for a gift card not in use for the time being?
Thank you like always.
Urs

[KochKistl · Accepted solution]

Hi Gabe!
Solution / addenum:

in timber.scss.liquid on line 3477 - right at the bottom of the file - this has to be set to

.additional_checkout_buttons .dynamic-checkout__content {
  display: block;
}

instead of:
.additional_checkout_buttons .dynamic-checkout__content {
  display:none !important;
}

and in cart.liquid commented:
{% comment %}
               {% if additional_checkout_buttons and settings.cart_type != 'drawer' %}
                <div class="additional_checkout_buttons">{{ content_for_additional_checkout_buttons }}</div>
              {% endif %}
{% endcomment %}

Now Express Payment buttons work on checkout page and don't show on cart page, which is crucial if you have to rely on a delivery date.

Best regards,
Walter

[Gabe]

@KochKistl Wow, Walter, that is a great solution and will help others here too! Good too that the problem with the Bundle Builder App was solved.

About the Gift Card, you want to extend its discount code validity because of a new press release, is that correct? And the gift card is already in print? 

Let me know if I understood this incorrectly but would these steps help you? The steps I show did not change the gift card code in any way (which is good if it is already printed). See more on that topic here.

Best,

[KochKistl · Accepted solution]

Hi Gabe!

Tried everything, gift card has not been used yet and was deactivated. Actually, code needs to be deleted or renamed and set up new.

Can you do that on your end...?
Most importantly, we started to set up a team of API specialists and this is what we are about to do:
- backend - of course - Shopify with
- Storefront API
- GatsbyJS and TailwindCSS for a frontend hosted on Netlify!

I attended a UDEMY course doing this:
https://gatsbymadhatterstore.netlify.app/
Github:
https://github.com/bodhicougar/gatsby-shopify-course

UDEMY course: ( Great, we recommend it! )
https://www.udemy.com/course/gatsby-ecommerce-shopify/
We endorse it, although we are NOT affiliated with Udemy in any way.

Please let me know as soon as possible how to solve the gift card issue.
Thanks in advance,
best regards
Walt

[Gabe]

Hey Walt! @KochKistl 

Ok I'm guessing our technicians will need to take a look at that in the backend. Can you send us a ticket here and please include all possible details as well as screenshots?

[KochKistl]

Done!
Thanks.