Can I continue designing my store after the trial ends?

[Assets]

I am still working with the design of the store and working on uploading all of my products to the store. I've still got about another month or so to go before I am ready to make the store live, when the trial ends, can I keep working on it or will that be that unless I pay?

[Ollie]

Hey @Assets.

Thanks for reaching out.

That is a great question! If you choose a paid plan during your free trial, then you won't be charged any subscription fees until the end of your free trial. If you have not selected a monthly plan at the end of your free trial, then your store will be paused and you will not be able to continue working on it until you choose a paid plan.

Let me know if you have any questions.

[Assets]

So how do I extend the free trial?

[Ollie]

Hey @Assets.

Thanks for the quick response.

Since I cannot authenticate you for the store over the Community forums due to the sensitive information that would need to be shared, I am unable to look into the specifics. I would suggest reaching out to our live support with this inquiry as they will be able to provide you with additional support.

You can reach out to our live support by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.

Once you successfully login, you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the trial.

Let me know if you have any additional questions.