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Can't add subcategory to main menu

Can't add subcategory to main menu

cjdray2
Tourist
4 0 1

When I try to add sub categories to my main menu it won't bring up the categories for me to select. Please see picture. It won't open the arrows to select the collection I want for the sub category. Not sure what to do.Screen Shot 2025-07-06 at 4.12.06 PM.png

Replies 3 (3)

PaulNewton
Shopify Partner
8031 688 1649

@cjdray2  you need to add the menu you want THEN drag and drop it to the desired parent.

Yes it's a bit unintuitive that it's not part of the inital configuration when making a menu-item.

 

Read the friendly manual https://help.shopify.com/en/manual/online-store/menus-and-links 

https://help.shopify.com/en/manual/online-store/menus-and-links/editing-menus 

🗒Note there's a leave-feedback option on those pages, let them know it's confusing/unintuitive for beginners to just be expected to "know" drag and drop is required.

Contact paull.newton+shopifyforum@gmail.com for the solutions you need


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Bundler-Manuel
Astronaut
1195 56 141

Hi there @cjdray2  Try out the procedure in the first reply to this previous Shopify thread and let me know if it works for you https://community.shopify.com/c/shopify-discussions/how-can-i-create-sub-categories-in-my-online-sto... 

Emmanuel
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devcoders
Shopify Partner
1654 190 545

Hello @cjdray2 

If the dropdown still won’t expand, you can add the collection manually like this:

  1. Go to Online Store → Navigation

  2. Choose your menu

  3. Click Add menu item

  4. Name: Sub Category Name

  5. Link: Select Collections → All, then click "Show All Collections" — or paste a direct URL like /collections/your-sub-collection

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If you need assistance with your store, feel free to contact us at devcodersp@gmail.com
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