Can't see products under collection in my online store, what to do?

Tanvir_Ahmmed
New Member
4 0 0

Hi there,

Today I face new issues in the Shopify store.

 

As usual, I did create a collection and under the collection put the product tag after that I create a menu and add the collection to the menu and we can see Menu in the store. But today it's not working. On my website, I can't see any products under the collection.

 

The collection page shows a message. Need to update the menu. But I don't understand how can I update my menu. 

 

Tanvir_Ahmmed_1-1649670497881.png

 

I did add the product tag {Health and beauty} under the "Health and Beauty" collection and added the collection to the Menu. In the backend, I did everything perfectly but In the website doesn't show any products. Have a look...

 

Collection page...

Tanvir_Ahmmed_0-1649671009170.png

 

Website View...

Tanvir_Ahmmed_3-1649670678750.png

 

On the other hand, When I customization the theme and add the collection the products also don't show the website. 

Tanvir_Ahmmed_0-1649671633956.png

 

Can anyone help me out? 

 

I need help regarding this issue. I am waiting for your valuable response from your side. Thanks

Replies 3 (3)

Nayan_Ahir
Shopify Partner
11 1 7

Hello Tanvir,

Your collection creation process is perfect.

Can you attach your collection with Menu ??

Here you see Note : "update menu" - It because you made same name collection.

Please go to menu and link your collection with menu.

sol1.png


Please go to navigation and select your menu and re-link the collection.

sol2.png

 

Please check once -- If its work or not.
Thank You 

Regards
Niqox
Shopify Design and Development
Tanvir_Ahmmed
New Member
4 0 0

Hi Nayan,

I did use the different collection names but it's not working. I don't understand why the collection page gives me a message for "update menu".  

 

I can't show my collection of products on my website under the menu. I don't understand what should I do. 

Tanvir_Ahmmed
New Member
4 0 0

I did add my collection to my menu. But on the website, my products are not visible. Can you help me out regarding these issues? 

I see a message on the collection page. It says to update your menu. Have a look...

Tanvir_Ahmmed_1-1649684622328.png

I don't understand how can I update my menu. 

 

I did create my collection perfectly but it's not linked to the menu. 

 

Tanvir_Ahmmed_2-1649684784377.png

After save the collection

Tanvir_Ahmmed_3-1649684863944.png

 

When go to my store under the Health Beauty menu does not see any products.

Tanvir_Ahmmed_4-1649684936293.png

 

I am tired with find out the issue regarding updating the menu.

 

Please help me out.