Shopify themes, liquid, logos, and UX
We have had some issues where our employees have either hit the "mark unpaid" button in the checkout screen (which I wish we could just go away) and then not realize the order is still out there unpaid. Or the checkout screen has given them an error message and did not complete the transaction and they think it has then the order is still there unpaid. If the transaction does not get completed (PAID) there should be a clear message letting staff know that it was not completed and it should not just save the order and leave it unpaid. Just delete the order or something. It is way to confusing for staff the way it goes right now.
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