We're moving the community! Starting July 7, the current community will be read-only for approx. 2 weeks. You can browse content, but posting will be temporarily unavailable. Learn more

Re: Checkout - show all shipping options at once?

Checkout - show all shipping options at once?

mandadee
Excursionist
13 0 8

Is there a setting or code so that all shipping options are displayed instead of a dropdown with the cheapest shipping being the default? Or even expanded by default? It shows both if you aren't signed in to an account but as soon as you are it becomes a dropdown. We offer two main shipping options but don't want people to choose the cheaper shipping when not technically applicable. Unfortunately we've never had product weight and have a store of 20k products so adding it to create weight based shipping to avoid that is not an option. I'm afraid many customers will not click on the arrow to see the other option. I realize we can pay for an app to create shipping rules not based on weight, but for now I'm curious if there is a non-paid solution.

 

checkout question.jpg

Replies 4 (4)

FutureAndAHope
Shopify Partner
51 3 19

We have the same issue. We have express shipping, and same day delivery, but only our cheapest postage option is displayed to customers (although the other options are there but only through drop-down). We have seen a massive drop off in same-day delivery because of this. We really need all options displayed to customers. Is there a setting we can change to do this? If not, where could we raise an issue to have this fixed? 

SheSellsGifts
Tourist
4 0 1

Same issue here.  Looking for a solution

Grupert
Visitor
2 0 0

See my reply above for a possible workaround.

Grupert
Visitor
2 0 0

You can work around this by creating a custom shipping rate for the Free shipping then for the description enter "Click for Express Options". Clicking anywhere on the free shipping option opens the drop down with all the options.