Collapsible content is not working

JardinYMas
Visitor
3 0 0

Collapsible content is malfunctioning. Row content is showing up next to the heading, as shown in the image below. Any idea of what could be the cause? Thanks!

 

Here is the store's url https://jardinymas.uy/pages/preguntas-frecuentes

 

collapsable_content_not_working.png

Online store for artificial plants, trees, grass and home decoration.
Replies 5 (5)

kazi
Shopify Partner
551 86 107

@JardinYMas  Hello can you share the pass?

☑️ If the answer solve your issue please ✔ Accept it and hit like ✌️

► Need help with THEME CUSTOMIZATION, SPEED OPTIMIZATION ?


WhatsApp Email: Click here Skype: kof.bd
JardinYMas
Visitor
3 0 0

Hi @kazi!! Sorry, my bad.. I just removed the password requirement, thanks!!

Online store for artificial plants, trees, grass and home decoration.
kazi
Shopify Partner
551 86 107

@JardinYMas here it works perfect on Dawn theme can you update your theme and try on updated copy?

☑️ If the answer solve your issue please ✔ Accept it and hit like ✌️

► Need help with THEME CUSTOMIZATION, SPEED OPTIMIZATION ?


WhatsApp Email: Click here Skype: kof.bd
JardinYMas
Visitor
3 0 0

@kazi I'm already using the last version.. I ended up starting from scratch and it's working now. I don't know what may have been the cause, probably some custom css I added, but not sure.

 

Thanks for your help!!

Online store for artificial plants, trees, grass and home decoration.
kazi
Shopify Partner
551 86 107

It would be the css/js conflict 🙂

☑️ If the answer solve your issue please ✔ Accept it and hit like ✌️

► Need help with THEME CUSTOMIZATION, SPEED OPTIMIZATION ?


WhatsApp Email: Click here Skype: kof.bd