Collection Pictures are showing up in low resolution on Mobile

Ammar9
Tourist
6 0 1

On mobile, the product pics on collection page show up in lower resolution but are much better on their individual product page. Any reasons why? and how can it be fixed?

 

e.g you can try and visit these 2 pages:

 

A Collection Page with unclear product pics: https://www.niya-k.com/collections/bespoke

 

Individual product page which is also shown on the Collection page as well: 

https://www.niya-k.com/collections/bespoke/products/nk1133

 

Replies 8 (8)

KetanKumar
Shopify Partner
36822 3634 11960

@Ammar9 

We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
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Ammar9
Tourist
6 0 1

It's occurring on all mobile browser view. Pc and tablet versions are fine, only have problems on mobile.

KetanKumar
Shopify Partner
36822 3634 11960

@Ammar9 


Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Ammar9
Tourist
6 0 1

The site url is Niya-k.com

 

But you can check out specific pages to see the problem quicker:

 

A Collection Page with unclear product pics: https://www.niya-k.com/collections/bespoke

 

Individual product page which is also shown on the Collection page as well: 

https://www.niya-k.com/collections/bespoke/products/nk1133

KetanKumar
Shopify Partner
36822 3634 11960

@Ammar9 

can you please share issue images also?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
Ammar9
Tourist
6 0 1

Catalogue Page Picture Quality (blurred/not clear):

Ammar9_2-1645153635578.png

 

VS

 

Inner product page same picture quality (much clearer):

 

Ammar9_3-1645153661628.png

 

The difference in clarity is more obvious on actual mobile phones than here because the pic sizes have been compressed.

jessica0318
Pathfinder
95 0 15

I've had this problem before too!

KetanKumar
Shopify Partner
36822 3634 11960

@jessica0318 

did you fix?

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing