Return management just got easier! We’ve launched Customer Self-Serve Returns to all Shopify merchants. Click here to learn more!

Some merchants and partners are experiencing problems when logging into their Shopify accounts. We will continue to provide updates to you here.

Collection product images not loading

xhumza
Shopify Partner
15 0 4

Hello my collection product images wee not loading. Theme is minimal. Website is lifestylebylolo.com. Attached image for reference. Please help. 

Screenshot_20211121-070548_Chrome.jpg

Replies 4 (4)
SidouLF
Shopify Partner
62 7 8

Can you try creating another collection with the same products and publish it in your store?

- Was my reply helpful? Click Like to let me know! and Mark it as an Accepted Solution

- Feel free to contact me if you need any help and and have any issue.
xhumza
Shopify Partner
15 0 4
It's happening to all collections
SidouLF
Shopify Partner
62 7 8

Did you make any changes to the theme?

If so try reverting the changes, you can see if a file has been changed when you notice a blue dot next to it.

Go to Online store -> Actions -> Edit code, once you find the page(s) with the blue dot select it and click on Older versions then select Original and hit the save button

- Was my reply helpful? Click Like to let me know! and Mark it as an Accepted Solution

- Feel free to contact me if you need any help and and have any issue.
Im_ayomide
Tourist
5 1 0

@xhumza Try to remake the collection and setup it like the most existing One and let see the  different and if there is no change the give a reply here and let see what we do to help