Solved

Compare at price sale badge not showing in other markets (Dawn Theme)

LFGabel
Excursionist
16 0 4

Greetings,

 

My store is based in Canada. Canada is set as my base currency. I have a couple of products with a "Compare at" price. The original price and "Sale" badge shows up as it should.

 

I have set up a few other markets (for example, Australia), and have adjusted the product prices to match Canada. This shows as a "fixed price." within that market's settings.

 

When I look at the Australian version of the site ( root domain + "/en-au" ), the sale price and "Sale" badge does not show up. It should, because those products are still technically on sale.

 

I realize that a fixed price may be seen as a price without a "compare at" price, but shouldn't that be up to me to decide? What I would like is for the "compare at" price to show, if it is set at the product level, at the appropriate converted currency even if there is a fixed price set within that market.

 

I know it probably has something to do with the code within "price.liquid". Before I tinker, I was wondering of anyone has encountered this issue and has a solve for it?

 

2022-09-16 15_01_37-Window.jpg2022-09-16 15_02_09-Window.jpg

 

With thanks,
Lee

 

[ Edited to remove links due to spam to my store. ]

Accepted Solution (1)

divyanshuchat
Visitor
1 1 1

This is an accepted solution.

@LFGabel I had a chat with shopify support on this. Apparently we need to define prices and compare at prices based on the countries for this to work. More info https://help.shopify.com/en/manual/payments/shopify-payments/multi-currency/international-pricing

divyanshuchat_0-1663839763986.png

 

View solution in original post

Replies 7 (7)

KetanKumar
Shopify Partner
36843 3636 11978

@LFGabel 

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community!😊
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
LFGabel
Excursionist
16 0 4

Hi Ketan,

 

I did some digging into the code and it looks like the compare_at_price variable in price.liquid is being passed a null value if I have set a fixed price for that market.

 

Thanks for the offer, but I'll live with it. I'm not posting links to my  website because I was swamped with spam when I first posted.

 

With thanks,
Lee

KetanKumar
Shopify Partner
36843 3636 11978

@LFGabel 

oh sorry i can understand but how can i guide with out checking issue 

If helpful then please Like and Accept Solution.
Want to modify or custom changes on store Hire me.
- Feel free to contact me on bamaniyaketan.sky@gmail.com regarding any help
Shopify Partner | Skype : bamaniya.sky
PSD to Shopify | Shopify Design Changes | Shopify Custom Theme Development and Desing | Custom Modifications In to Shopify Theme | SEO & Digital Marketing
LitCommerce
Astronaut
2860 684 735

Hi @LFGabel,

You can send the store link via private message, it will keep everything secure and I can check it for you.

LitCommerce - The Most Simple & Affordable Multi-channel Selling Tool.
Effortlessly sell on biggest marketplaces like Amazon, Etsy, eBay, Facebook etc with bulk listing tool, real-time sync & smart order management. Use LitCommerce free for 1-year now!

divyanshuchat
Visitor
1 1 1

This is an accepted solution.

@LFGabel I had a chat with shopify support on this. Apparently we need to define prices and compare at prices based on the countries for this to work. More info https://help.shopify.com/en/manual/payments/shopify-payments/multi-currency/international-pricing

divyanshuchat_0-1663839763986.png

 

LFGabel
Excursionist
16 0 4

Hey thanks for your reply, @divyanshuchat . It looks like some of the features you are talking about are only available to higher Shopify tiers than what I have (Basic Shopify). Oh well. I'll make due with what I have. I appreciate your reply.

 

With thanks,
Lee

cthart
Shopify Partner
2 0 0

One of my clients is having the same problem... except all of his prices are in USD. Is there something easy we can do to make it work again? Is there some checkbox for disabling multi currency pricing?

Colin 't Hart
Frösön, Sweden