Contact Form Is not working

Contact Form Is not working

BHD
Tourist
10 0 2

Our contact form has worked in the past, meaning we got submissions to our email address that is connected to our store. Had a customer say they were sending us messages via the contact form but we never received anything so I tested it and never received the test. I went into the Notifications section of the Admin Settings and saw that the email had to be verified via our server (GoDaddy). I did that (even though I thought I had already done that) but still not receiving my test emails. 

 

Anyone have a fix for this? I'm running the Venue theme.

 

 

Replies 4 (4)
BHD
Tourist
10 0 2

I'd prefer just some help via the forums here. Not comfortable giving access

MuirEnergy
New Member
5 0 0

I am having a very similar issue. Our GoDaddy is verified and we are receiving test emails. But not emails for actual form submissions

MuirEnergy
New Member
5 0 0

Our store URL is Muirenergy.com. 

MuirEnergy
New Member
5 0 0

Direct messaged you