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contact us page messed up live, editor okay

contact us page messed up live, editor okay

innerbloom_team
Tourist
11 0 0

Hello,

 

Below is my current live environment contact us page, and below that is the shopify theme editor. What is causing my live website to look like that? I looked at the website on three different browsers (one of them has no extensions) and its messed up.

 

Screenshot 2025-01-22 at 12.49.11 AM.png

 

 

 

below is the shopify theme editor

 

Screenshot 2025-01-22 at 12.49.44 AM.png

Replies 4 (4)

AnneLuo
Shopify Partner
1381 240 281

Hi, @innerbloom_team 

Can you please share the store URL so that I can assist you?

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to Email Me   

Buy Me A Coffee

innerbloom_team
Tourist
11 0 0

thank you for assisting 

 

Www.innerbloomca.com

 

 

the customer page looks fine on iPhone and iPad. Only on desktop browsers am I seeing this

 

EDIT: sorry it is the customer login page not contact. Sometimes my traffic is 60% desktop so it’s a big issue

innerbloom_team
Tourist
11 0 0

I just looked at my cart, when it is empty it also looks like this when I have cart as a page view vs slide view

AnneLuo
Shopify Partner
1381 240 281

Hi, @innerbloom_team 

I haven't reproduced this issue on my end.

AnneLuo_0-1737600549695.png

 

If this is helpful, please Like and Accept the solution.
Want to modify or custom changes on store? Let me help.
- Feel free to Email Me   

Buy Me A Coffee