Create a custom account activation page for customers to get their own activation email

[jaredlatigo]

I get a lot of customers that need to login to their account and they email me about it. I realized today that DollarShaveClub uses shopify too and they have what I need. 

Does anyone know how to create this page? 

https://us.dollarshaveclub.com/pages/activate-account/

I need exactly this so that customers can take care of this themselves and it would alleviate about 80% of my customer support. 

Thanks!

[warcyber]

Certainly, achieving this functionality requires some development skills. Here's a simplified breakdown of the process:

1. Email Verification: Begin by employing a service, such as Firebase's email authentication. This service helps validate email addresses through verification links sent to users. Firebase handles the email verification process for you.

2. Shopify API Integration: Once a user's email is successfully verified via the link, you can leverage Shopify's API. This API enables you to seamlessly manage user interactions, such as logging in or registering.

Remember, this approach necessitates a solid understanding of both Firebase and Shopify APIs. If you're comfortable with web development, you can implement this solution effectively. However, if you lack experience in this area, consider enlisting a developer to ensure a smooth and secure implementation.
Best Of Luck 🙂 

[jaredlatigo]

I'll take a look. I've got some dev experience but not super awesome at it. I appreciate the direction. 

[Brett_Helium]

Hey @jaredlatigo, this sort of form is specifically meant for activating customer accounts when they already have an inactive record in your shop, such as if you migrated your customers from a different platform or site, is that what you are looking for?

If so, you could build a form in the Helium Customer Fields app, and install it onto an activation page that you set up in Shopify.

If you are specifically looking for a way for existing active customers to be able to reset their password, you will just want to direct them to your login page where they can use the "reset password" link.

[jaredlatigo]

Thanks for the clarification there. It's sort of both actually. Some customers were migrated but never setup an account. That's mostly what I deal with. I think people already figured out the password reset. 

So I'm really looking for this to be people that never had an account setup but they have purchased and now they want to login and manage their subscription etc. Thanks for the direction. I'll look into that. 

[elsal]

For anyone finding this thread now, I just used this app to create an account verification page like the Dollar Shave Club one referenced in about 30 minutes. It's a great solution if you need a quick fix. 

[ppdf]

Hi I have Helium Customer Field plan on my shopify store. Can you help me out with some detailed example of how to make it?
I cannot believe Shopify hasn't got this issue tackled so far. It's such an obvious feature...

[gr_trading]

You can go through the below URL for account activation page.

https://shopify.dev/docs/themes/architecture/templates/customers-activate-account

Hope this will help...

[jaredlatigo]

Yeah I've already got that setup. The issue is the link that needs to get dynamically created without me manually doing so. Thanks for the feedback though. 

[gr_trading]

Hi @jaredlatigo 

For this you need a custom app, which will get their email id from a form.

And hit the Shopify customer API

https://shopify.dev/docs/api/admin-rest/2023-07/resources/customer#post-customers-customer-id-accoun...

Which will send the activation link to their email id.

Post clicking the link user will land on activation URL.

Hope this will help...

[jeliash]

Hi,

Did you figured it out? Can you please help me? I want to create a page just like this one too:
https://us.dollarshaveclub.com/pages/activate-account/