Solved

Create Account form - Placeholder not working

Sabura
Visitor
2 0 0

I was checking my store right now, and the forms Placeholder are not working. That way my customers will not know what to fill in each box. 

 

Forms.PNG

Can anyone help please!

 

 

Accepted Solution (1)

Lulu
Shopify Staff
911 87 226

This is an accepted solution.

Hey, @Sabura!

 

Lulu here from the Shopify Support team. Thanks for reaching out to us here, and I'll be more than happy to help you out.

 

I think this could be down to the colors in your theme. If you click Online Store > Themes > Customize >  Theme Settings > Colors. If you can check "form fields" there and make sure that the background is set to white then it should remove the black and you will be able to see what to enter. 

2019-06-nl25i-ksuc1

 

If this does not work for you, however, can you share your store link with me and I can have a look into this further for you? 

 

Speak soon! 

 

Lulu | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

View solution in original post

Replies 6 (6)

Lulu
Shopify Staff
911 87 226

This is an accepted solution.

Hey, @Sabura!

 

Lulu here from the Shopify Support team. Thanks for reaching out to us here, and I'll be more than happy to help you out.

 

I think this could be down to the colors in your theme. If you click Online Store > Themes > Customize >  Theme Settings > Colors. If you can check "form fields" there and make sure that the background is set to white then it should remove the black and you will be able to see what to enter. 

2019-06-nl25i-ksuc1

 

If this does not work for you, however, can you share your store link with me and I can have a look into this further for you? 

 

Speak soon! 

 

Lulu | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

Sabura
Visitor
2 0 0

Thank you @Lulu  so much for the quick response.. that solved the problem!

Lulu
Shopify Staff
911 87 226

You are very welcome, I am so glad we got that sorted for you! 🙂

If you ever need anything else, please don't hesitate to reach out - we are always here to help.

 

All the best! 

Lulu | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

yateehussein
Visitor
1 0 0

Hi! It does not work for me. The text box is still blank.

Luxurymrkt
Navigator
602 2 105

Hi Lulu,

mine isn’t working either my site is

https://luxurymrkt.com

my contact page

login

and create account

Thank You | mike
Saim101
Tourist
3 1 0