Custom message in Checkout

Custom message in Checkout

MollieHammond
Excursionist
34 1 3

Hi there, 

 

Hope everyone's having a great week so far. 

An issue we have on our website is that despite offering free shipping on orders exceeding $30, we are still getting the majority of orders come through at just under $30. It would be cheaper for customers to buy another item than pay freight most of the time. 

 

We have this announcement on our websites announcement bar, but I was wondering if there's a way to add a custom message to the cart page such as 

"Spend (X) amount more to get FREE shipping" - that changes depending on how much the customer has left to spend to qualify?

 

Theme: Palo Alto

Website URL: https://www.theluxelab.com.au/

 

Thank you so much in advance. 

 

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Kind regards,

Mollie Hammond
Reply 1 (1)

PaulNewton
Shopify Partner
7722 678 1626

Hi @MollieHammond  this is the checkout step your describing and showing if there is time please edit your title to reflect that.

It's very important you distinguish between the /cart and  the checkout otherwise things get confusing when seeking help.

 

A non-conditional solution just edit the logo/image/banner that goes into the checkout to have the messaging.

 

Otherwise kinda not really,  the checkout can only be modified more directly if the store is on the higher enterprise shopify-Plus plan.

 

All other plans either need to do this messaging pre-checkout such as in the /cart step, or as cart-transformations/checkout-extension availability allows.

 

Leaving wonky things like:

  • change the wording of the "Delivery" label etc to contain messaging, see help doc on changing wording
  • using shipping app,  carrier-service api ,  to try and show a message in shipping rates or as title in/of other shipping rates(which is confusing).
  • or add/remove placeholder free items from the carts line-items, pre-cart with ajax api, or in checkout using cart-transformations 🤔
  • etc

Contact paull.newton+shopifyforum@gmail.com for the solutions you need


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