Dawn theme 12.0 : "Hide other variants’ media after selecting a variant" not working

[Atoban]

Hi,

I'd like to get this option to work properly but I can't manage to find a solution.

Is it broken or is there something particular to do on the product side?

Thanks

[BSS-Commerce]

Hi @Atoban ,

You haven't addressed the issue you encountered when using this option. The purpose of this option is to hide images of variants that are not selected (instead of displaying all images as initially). If you continue to face issues, please let me know with more specific examples.

[Atoban]

Hi, thank you for your response.

My issue is that nothing happens when I enable it and select a variant of the product on my website.

I have a product with 3 colors available, and 6 photos per color. I'd like to hide all other photos but the ones corresponding to the selected color.

The color is written in the alt text of each images. For example, all images corresponding to the "red" color have "red" as alt text.

I followed this tutorial:

https://www.youtube.com/watch?v=dqoKVbpkxi0&t=82s

[pawers]

I'm having the reverse problem. I want all the variants displayed but the only way to show the product variants it when i click on the zoom image

[Emmanuelle1]

Hi,

I've exactly the same problem, nothing happens, even if images, titles and alt are correctely named with colors...

Looking forward to solve this issue,

best,

Emmanuelle

[MeLikeStuff]

Naiive on my end, but I can't even find this option anywhere. Where is it located? Thanks!

[ToniMelbourne]

Nothing new here.  I have raised this with Shopify numerous amounts of time and falling on deaf ears.  It is like I am talking to a brick wall.  The Shopify staff know about the issue but Shopify developers who update the theme <-- i am out of words.    So I ask, why are we paying a monthly fee for, if this continues and it i snot fixed then I have no choice but to reach out to consumers affairs and lodge a complaint.  Shopify have had numerous amount of times to fix this issue but they keep on ignoring it.

[gladrags]

Hi. After testing with this option on, it appears that only the 'main' variant images for each variant are hidden; which is pretty useless really, I'm not sure I know what this functionality is meant to achieve; the way this option has been labelled is misleading. All the other images remain visible, which leaves room for ambiguity - I don't want my customer ordering a 'white' T-shirt when they think they are ordering a 'blue' T-shirt (no offense to white t-shirts). The core concept of displaying product information in this way is unintuitive. I'm working on functionality, that will actually link or associate a group product mock-up images with individual variants. I'll let you know if I have any success!