Dawn Theme Header Section Not Showing in Customize

rdeka
New Member
3 0 0

Hi! I'm new to Shopify. I just got a problem. Why there is no header section in my Shopify customize tools? But the header appears on preview mode? Could anyone help me? I'm using Dawn Theme. Thank you!

 

rdeka_1-1637835014438.png

 

Replies 4 (4)
dmwwebartisan
Shopify Partner
9829 2237 3078

@rdeka 

Please share your store URL & screenshot what do you want !

Thanks!

If helpful then please Like and Accept Solution | Email: dmw.webartisan@gmail.com | Instagram: @dmw.webartisan
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Ivy
Shopify Staff
186 26 25

Hi there @rdeka

Firstly, let me say welcome to Shopify! Congrats on taking the first step.

If you download a new copy of the Dawn theme, do you then have access to the Header section in your theme? It looks as though it has been edited/removed from the one showing in your Screenshot. 

You can download a new clean copy of the dawn theme by going to Online store > themes from your store admin, and scrolling down to the "explore free themes" button. From here you are taken to our theme store, where you can then add a new copy of the Dawn theme by clicking "Add to theme library" after selecting Dawn. 

When you then go to customize this new copy of the dawn theme, is the header section available? 

Ivy | Social Care @ Shopify 
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rdeka
New Member
3 0 0

This problem is solved. I change the theme. Thank you

Ivy
Shopify Staff
186 26 25

Glad to hear it's now solved! How are things on your store otherwise? - how do you feel things are going at the minute? Is there anything you'd like to improve or change? 

Ivy | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog