Dawn theme: Need to force the intrinsic image size on the product page to be a certain size.

Dune
New Member
12 0 0

I am uploading high quality images for my products that look great everywhere on my website except for my product page on desktop. I find that even though I am uploading the images to Shopify at a minimum of 2048x2048px, it always defaults to 990x990px intrinsic size. This causes the photos to be very blurry on larger monitors and I am looking for a way to force the intrinsic size to load with certain dimensions. 

Replies 14 (14)

Dan-From-Ryviu
Shopify Partner
7532 1454 1451

Hi @Dune 

Could you share your store URL to check?

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Dune
New Member
12 0 0

dunesupply.com

 

theres only one test product on there right now, the image is very high quality on the homepage but you can see when you inspect it that it defaults to 990x990px on the product page. It looks very blurry on larger screens. 

 

If I upload a 4000x4000 pixel image, I want it to default to 4000x4000 everywhere it appears and not be downscaled to 990x990 pixels. 

Dan-From-Ryviu
Shopify Partner
7532 1454 1451

Hi @Dune 

Could you try to change Media settings of product in Online Store > Themes > Customize > Products > Default product and then check again?

Screenshot 2024-02-15 at 14.39.53.png

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Dune
New Member
12 0 0

It did not make any difference unfortunately. I think this is an issue that will have to be resolved in the theme's code. 

Dan-From-Ryviu
Shopify Partner
7532 1454 1451

Did you change Media fit and use Original option?

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Dune
New Member
12 0 0

I did, yeah.

Dan-From-Ryviu
Shopify Partner
7532 1454 1451

Did it work? 

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Dune
New Member
12 0 0

As I mentioned it did not make any difference unfortunately. 

 

Dan-From-Ryviu
Shopify Partner
7532 1454 1451

Have you edited the code in product-thumbnail.liquid file of your theme? 

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Dune
New Member
12 0 0

I think I've tried a few solutions but to no avail. Do you have any ideas?

Dan-From-Ryviu
Shopify Partner
7532 1454 1451

If you change the option of Media but it does not solve the issue, please revert product-thumbnail.liquid file to Orginal version, save file, reload your product page and check again. 

Screenshot 2024-02-15 at 15.37.49.png

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Dune
New Member
12 0 0

Still no difference.

Dan-From-Ryviu
Shopify Partner
7532 1454 1451

Make sure you reload your page after changing and check in the theme that you edited the file. 

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Dune
New Member
12 0 0

I figured it out, much appreciated.