Debut Theme - Product Thumbnails Not Clickable | I Tried Everything..

[stinem123]

Hi,

I am having an issue with all my product thumbnail images. No one can click the pictures and go to product, they have to click the at the title, which is really annoying, and i believe most of the visitors leave the page for this reason. I've been trying to solve this issue since for so many hours now. I finally decided to ask for help here. 

It suddenly happened after upgrading a subscription in a "Label designer" app I have had for a long time, but this is a update I need, so i can´t uninstall the app. I really hope someone can help:

Extra : When you open the collection, the products loading and you can actually click within 1-2 secs for product page and then unclickable at all,which 1-2 secs worthless no one clicks in 1-2 secs. That's so weird. I assume there's a code that determines time and it's coded as 1-2 secs.

If someone had the issue before and solved, i'd be highly appreciated to know the solution!

My theme : Debut Theme 

My website URL.: https://www.melchiorjewelry.com/collections/alle-smykker

@GemPages_Agents 

@KetanKumar 

@hammadCodes 

@PaulNewton 

@Ninthony 

@dmwwebartisan 

@ExpertRookie 

@MandasaTech 

[GemPages]

Hi @stinem123 

Cause a script added CSS code to the links

You can add the below code to fix it by following these steps:

1. Go to Online Store -> Theme -> Edit code https://prnt.sc/XkUYXZPnym_E

2. Open your theme.css in the Assets folder.
3. Paste the below code at the end of the file https://prnt.sc/4yPfXrRacU4H

#Collection .full-width-link{
  z-index: 2 !important;
}

I hope my solution can work and support for you.

Kind & Best regards,
GemPages Support Team

[stinem123]

@GemPages 

You are amazing! Thank you so so much - really appreciate!

[stinem123]

Hi again @GemPages 

I just found out that Product Thumbnails are still not Clickable on Home page, and other pages. Only on collection pages. 

As you can see here https://www.melchiorjewelry.com/ (scroll a bit down)

Do you have a code that can help getting everything back to normal, I really would appreciate. 

Thank you very much.

[stinem123]

Hi again @GemPages 

I just found out that Product Thumbnails are still not Clickable on Home page, and other pages. Only on collection pages. 

As you can see here https://www.melchiorjewelry.com/ (scroll a bit down)

Do you have a code that can help getting everything back to normal, I really would appreciate. 

Thank you very much.

[Joe_Jack]

Hello,

I too am having a similar issue.  The thumbnails on any product page are not clickable when viewing the page on a desktop.  Everything is fine on a mobile device.  I have found the only way to click a thumbnail is to Tab through the images and then hit Enter.  That's the only way to switch the image.  I tried your solutions above but unfortunately didn't work.  Any advice would be greatly appreciated.  Here is a link to a product page on our site:

https://jkproaudio.com/collections/featured-deals-front-page/products/allen-heath-xone-96-analogue-d...