Different texts showing on computer and phone screens (under the price in the product page)

Solved

Different texts showing on computer and phone screens (under the price in the product page)

WeHeartRocks
Excursionist
36 0 7

The texts, as seen in the attached images, are different on computer and phone screens. How can I get rid of the "Tac included." part and have just "Free shipping to the contiguous United States, Canada, Europe; shipping to other areas/countries calculated at checkout" on phone screens? (I don't know if it's a problem on tablets, but I'd like to do the same for tablet screens, too, if possible). Yes, I used the tablet-view in the backend to check but I don't feel to confident about it because when I check the the phone-view, it DOESN'T show the "Tax included." part in the backend...BUT that part IS shown on the front-end on phone screens. So it could be doing the same for tablets. 

 

Can anyone help?

 

 

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Accepted Solution (1)

Dan-From-Ryviu
Shopify Partner
11288 2212 2382

This is an accepted solution.

Hi @WeHeartRocks 

Did you try to clear the browser cache on mobile to check? I have tried on my end and saw that texts are the same for mobile and desktop. 

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Replies 4 (4)

Dan-From-Ryviu
Shopify Partner
11288 2212 2382

This is an accepted solution.

Hi @WeHeartRocks 

Did you try to clear the browser cache on mobile to check? I have tried on my end and saw that texts are the same for mobile and desktop. 

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- Reton: Loyalty & Rewards - Earn points through tasks, redeem for discounts, and enjoy exclusive VIP rewards!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image - Gain customers with photo gallery, video & shoppable image
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- En...
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WeHeartRocks
Excursionist
36 0 7

Thank you for answering--ok, I'll try that.

WeHeartRocks
Excursionist
36 0 7

I checked the product pages on my son's phone and the problem didn't present--you were right, cookies (same thing as cache? IDK), but it seems the problem is gone, thank you.

Dan-From-Ryviu
Shopify Partner
11288 2212 2382

Very welcome.

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