Different texts showing on computer and phone screens (under the price in the product page)

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Different texts showing on computer and phone screens (under the price in the product page)

WeHeartRocks
Excursionist
35 0 6

The texts, as seen in the attached images, are different on computer and phone screens. How can I get rid of the "Tac included." part and have just "Free shipping to the contiguous United States, Canada, Europe; shipping to other areas/countries calculated at checkout" on phone screens? (I don't know if it's a problem on tablets, but I'd like to do the same for tablet screens, too, if possible). Yes, I used the tablet-view in the backend to check but I don't feel to confident about it because when I check the the phone-view, it DOESN'T show the "Tax included." part in the backend...BUT that part IS shown on the front-end on phone screens. So it could be doing the same for tablets. 

 

Can anyone help?

 

 

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Accepted Solution (1)

Dan-From-Ryviu
Shopify Partner
9183 1839 1872

This is an accepted solution.

Hi @WeHeartRocks 

Did you try to clear the browser cache on mobile to check? I have tried on my end and saw that texts are the same for mobile and desktop. 

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View solution in original post

Replies 4 (4)

Dan-From-Ryviu
Shopify Partner
9183 1839 1872

This is an accepted solution.

Hi @WeHeartRocks 

Did you try to clear the browser cache on mobile to check? I have tried on my end and saw that texts are the same for mobile and desktop. 

- Helpful? Like and Accept solution!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

WeHeartRocks
Excursionist
35 0 6

Thank you for answering--ok, I'll try that.

WeHeartRocks
Excursionist
35 0 6

I checked the product pages on my son's phone and the problem didn't present--you were right, cookies (same thing as cache? IDK), but it seems the problem is gone, thank you.

Dan-From-Ryviu
Shopify Partner
9183 1839 1872

Very welcome.

- Helpful? Like and Accept solution!
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.