discounts are not displayed in the mobile version

[Badyunya]

The discounts are not displayed in the mobile version of my site, but in the computer version everything is super

[Moira]

Hey @Badyunya,

Welcome to the Shopify Community!

There could be several reasons why the discounts are not displaying as they should in the mobile version of your store. Here are a few possible reasons to consider:

• It's possible that the theme you've chosen for your store has different settings for mobile and desktop. Check the theme settings to ensure that discounts are set to display on mobile devices.
• If you've made any custom changes to your store's code, it's possible that these changes are affecting the display of discounts on mobile devices. Check your code for any errors or inconsistencies that could be causing the issue.
• It's possible that your mobile browser is caching old data, causing the discounts to not display. Try clearing your browser cache and reloading the page.

It's important to note that in order for the discount code field to appear at checkout, at least one discount must be active on your store.

When you are customizing your theme, are you able to see the discounts when you preview your store's mobile view?

Let me know how you get on!

[Tri4]

I can see discount on costumise only but after that I'm unable to see it on mobile

[Moira]

Without being able to see your store, it's difficult for me to establish what is happening. Would you mind sharing your website URL with me so I can take a closer look?

Look forward to hearing from you!

[Denishamakwana]

Hi,
Please share your store URL and if your store is password protected then also provide password too.
Thank you.

[BSS-Commerce]

Hi @Badyunya 
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

[Tri4]

can you help me I have same issue