Display automatic discount on products

CalebDavies
Tourist
7 0 4

Hi i have a 30% automatic discount on my shopify store. The discount shows in the cart but i can't get it to show on the product page or product price. Does anyone have any tips for this? Thanks. 

For reference my shopify store url is https://graviball.com/ and my theme is Narrative.

Thanks

Replies 4 (4)

Shay
Shopify Staff
2830 442 577

Hi @CalebDavies 

This is a great question! While using the automatic discount code is one way to add this sale to your product, I would instead recommend using the compare at price field when editing the product to better showcase the promotional pricing. This will show the item as a marked down price with the original sale price crossed out and the reduced price highlighted. 

To see what this would look like, you can follow these steps to apply this change:

  1. From your Shopify admin, go to Products > All products.

  2. Click the name of a product.

  3. In the Pricing section, set the Compare at price to the product's original price.

  4. Set the Price of the product to your new sale price.

  5. Click Save.

If this is not the experience you are trying to create I would instead recommend reaching out to our Live Support - Shopify Help Center to see if this is something our in house theme support can assist in applying to your store. Each merchant store has 60 minutes of design support time when using a free Shopify theme and this might be something they can assist with. You can learn more about what Shopify can support when it comes to theme files in our Help Center here: Support for themes.

-Shay

Shay | Social Care @ Shopify 
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ToniMelbourne
Shopify Partner
9 0 20

Hi Shay

 

I have the same issue and you people at Shopify Staff keep on ignoring the issue.  Shopify users are not talking about compare price.  

 

How do we show the automated discounts on the Home Page, Collections Page and Product page.  Very simple question.

 

If you can't, then why not?  Don't you think it i svery silly not to show this on the Home Page, Collection Page and Product Page.  In fact, it is ridiculous not to be able to show this. 

 

When is Shopify going to get its act right and fix this simple issue?

Shay
Shopify Staff
2830 442 577

Hey @ToniMelbourne 

 

Thank you for joining the thread and for sharing your feedback as well. I understand you want to show automatic discounts on your online store to your customers so you can better promote your sales and deals. 

 

Most discounts, automatic or manual, have requirements for customers to be eligible to use them. These requirements are dynamic and can change based on how you setup each discount. Having it so that the price on the product page reflects that for the correct customers would require some really advanced coding and variables and just isn't something we could offer in our free themes and expect it to work for everyone. Especially if the discount value changes based on order total or items in your cart. 

 

Another option that I can recommend in this case is to alter your product page templates for products with eligible discount codes so that customers know to take advantage of them. You can set different product page templates for different products and this can be done using the bulk editor. If you would like to know more about creating product page templates, let me know. I'm happy to get you that information.  

Shay | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

ToniMelbourne
Shopify Partner
9 0 20

Hi Shay

 

thank you fro your reply.

 

I don't agree with your response.

 

When you create an automatic discounts using the built in Shopify feature then the discount price should show on the product.  No advance coding needed, Shopify just need to implement it. Very simply, Product has. price, you have an automated discount, i think it makes sense to show the discount on the homepage, collection page and product page.  Isn't this the norm on all website.  Yet, Shopify only show it in the cart.