Dsers price

[Trendzmoda]

Hello, I modified my new price on my Shopify store , but the old compare price from dsers is still showing on my store page. It’s showing two difference prices on my store . One is my price, the other is dsers price.Some of the items I modified the new price to are fine , while others are not. Please help me out.

[Dotsquares]

hi @Trendzmoda 

Thanks for reaching out to the shopify community !

It sounds like the old compare-at price from DSers is still syncing with your store, causing both prices to show. Here are a few steps to fix this:

• Check Product Pricing in Shopify – Go to Shopify Admin > Products, select the affected items, and verify that the compare-at price is correctly updated or removed.
• Disable Auto-Sync in DSers – If DSers is still syncing prices, it might be overwriting your updates. In DSers, check your pricing rules and disable automatic price updates if needed.
• Refresh Your Store – Sometimes, cached data can cause outdated prices to show. Clear your browser cache or check your store from a different device.
• Manually Resync Products – In DSers, try manually syncing your products with Shopify to ensure the latest pricing is reflected.

[Promer]

Hi @Trendzmoda 

I think you can try these steps:

• Check DSers Auto-Update Settings – Go to DSers settings and see if price updates are automatically syncing from suppliers. If so, disable it to keep your custom prices.
• Manually Update Prices in Shopify – Go to Shopify Admin > Products, select the affected products, and update the price and compare-at price directly.
• Resync Products in DSers – In DSers, locate the affected products and click "Sync" or "Push to Shopify" again to refresh the data.

[Trendzmoda]

Thank you for your message. I still cannot get it resolved.I noticed the products that are affected are products with different price variants. I only want just one price for each products regardless of the variants. What can I do please.

[Trendzmoda]

Any help please