Dynamic Checkout Button suddenly grey and not functional

pszx94
Tourist
16 0 0

Hi,

 

my dynamic checkout button is suddenly greyed out and does not work. Both on mobile and desktop view. When I am in the theme customizer mode, it at least shows the "go to checkout" text on it.

 

Nothing was changed, no new apps installed, no code changed. What could be wrong?

 

Code when clicking on the greyed out button shows a lot of hidden and disabled which could be a hint of the problem perhaps?

 

<button class="shopify-payment-button__button shopify-payment-button__button--unbranded shopify-payment-button__button--hidden" disabled="disabled" aria-hidden="true">&nbsp;</button>



Best regards

Replies 3 (3)

Dan-From-Ryviu
Shopify Partner
7532 1454 1450

Hi @pszx94 

It will change to grey out and unclickable if your item is out of stock. 

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pszx94
Tourist
16 0 0

Hi Dan,

 

all items are on stock.

 

Any other idea?

 

Best regards

pszx94
Tourist
16 0 0

Update: Suddenly on the mobile version it shows up correctly again, desktop version is still greyed out. 

 

Not sure if this is correlated: Shortly before noticing that it works again at least on mobile, I changed the the newsletter popup frequency in the theme customizer to "show only once to visitors". Before that checkbox was deactivated. I tested deactivating that checkbox again to see if that perhaps confused the dynamic checkout button, but not change. 


So now the dynamic checkout button shows up correctly for the mobile version, but the desktop version is still greyed out.