Ella theme Shopify proceed to checkout not redirecting

Sravyapuvati
New Member
5 0 0

Hi,

i am having ella theme Shopify. 

When I click on proceed to checkout from my view cart page it's not redirecting to checkout staying in the  same page. Can anyone help 

Replies 8 (8)

Sonya_2025
Shopify Partner
171 23 34

Hey @Sravyapuvati 

Welcome to shopify community.

 

Can you share your shopify store and password if you have?

Please let me know if it works by giving it a Like or marking it as a solution!
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Sravyapuvati
New Member
5 0 0
Hi,
It's live site. Can you provide any solution methods. So that I can try.
Sonya_2025
Shopify Partner
171 23 34

Could you please provide the URL of your live store? This will allow me to investigate and understand the cause of the issue.

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
Sravyapuvati
New Member
5 0 0
Mommieskids.com
Sonya_2025
Shopify Partner
171 23 34

Thank you for providing the information. To diagnose the problem accurately, I will need to review your theme's code. Please feel free to send me a direct message or email me so we can discuss this in more detail.

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
Sravyapuvati
New Member
5 0 0
Can you provide me the email id to contact.
Sonya_2025
Shopify Partner
171 23 34

Hi, pls find it here.

Sonya_2025_0-1714025375152.png

 

Please let me know if it works by giving it a Like or marking it as a solution!
Feel free to reach out. EMAIL ME  
Motivate me by  PAY ME
Sravyapuvati
New Member
5 0 0

Thank you so much for your quick response and solving the issue. Thanks once again