Email Help (custom email) How do I set it up?

[mrgolf30]

Hello Everyone. My domain is registered at Go Daddy. I am in the process of building my Shopify site. I would love to be able to use a custom email address such as "sales AT mynewdomain.com" on my site. I was not aware that Shopify didn't offer email hosting. 

Can any of you offer any solution on how to do this? 

[Sweans]

Hi @mrgolf30 ,

Shopify doesn't offer email hosting. So you can purchase any third-party email hosting service. We recommend using the Google work space (G Suite). It will work similarly to the Gmail.

1. Sign Up for Google Workspace:-

  * If you haven't already, sign up for a Google Workspace account.

2. Add Your Domain to Google Workspace:-

 * Go to the Google Admin Console (https://admin.google.com/).

 * Log in with your Google Workspace admin account.

 * In the Admin Console, go to Account > Domains > Manage Domains.

 * Click Add a Domain or Add a Domain Alias.

 * Enter your domain name (e.g.: sales@mynewdomain.com) and click Continue.

3. Verify Domain Ownership:-

 * Google will provide a TXT record that you need to add to your domain’s DNS settings to verify ownership.

 * Log in to your domain registrar’s website (GoDaddy).

 * Go to the DNS settings or DNS management page.

 * Add a new TXT record with the value provided by Google.

 * Once added, go back to the Google Admin Console and click Verify. Verification can take a few minutes to a few hours.

4. Set Up Email (MX Records):-

* After verifying your domain, you'll need to set up MX records to direct your email to Google’s servers.

* In your domain registrar’s DNS settings, delete any existing MX records.

* You will receive the email with the MX records once you create the account in Google Workspace. Or add the following Google Workspace MX records:

Name/Host/Alias.      Time to Live (TTL)  Record Type.     Priority     Value/Answer/Destination

@ or leave blank          3600                         MX                          1               ASPMX.L.GOOGLE.COM

@ or leave blank          3600                         MX                          5              ALT1.ASPMX.L.GOOGLE.COM

@ or leave blank          3600                         MX                          5              ALT2.ASPMX.L.GOOGLE.COM

@ or leave blank          3600                         MX                          10            ALT3.ASPMX.L.GOOGLE.COM

@ or leave blank          3600                         MX                          10            ALT4.ASPMX.L.GOOGLE.COM

* Save the changes

5. Activate Gmail:-

 * Go back to the Google Admin Console.

 * In the Dashboard, click on Apps > Google Workspace > Gmail.

 * Click Set Up Gmail. Google will check that the MX records have been configured correctly.

 * Once confirmed, Gmail will be activated for your domain.

6. Create Email Accounts:-

 * In the Admin Console, go to Users.

 * Click Add a User to create new email accounts (e.g., info@yourdomain.com).

 * Set up the necessary user details and create the account.

7. Test Your Email:-

 * Once everything is set up, send a test email to ensure that your new email address is working correctly.

I hope this helps! If it does, please like it and mark it as a solution! 

If you need further assistance, feel free to reach out!

Regards,
Sweans