FAQ page invading all footer navigation like a virus!? Flex-Trending Theme

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FAQ page invading all footer navigation like a virus!? Flex-Trending Theme

Annie_Aukeman
Tourist
8 0 0

I'm working in Flex - trending theme 5.1.0. (unpublished)

For some reason, FAQ page is added to EVERY page in my footer menu!  I obviously only want FAQ page linked to the footer menu item 'FAQ'.  Please take a look at screen shots below.  Flex - trending is not yet published.  

 

My currently published theme, Responsive 9.1.0, is mostly working correctly, but Footer menu item "FAQ" navigates to a blank page, and footer menu item 'Privacy Policy" navigates to the FAQ page (navigation pages are properly set-up in navigation menus, but working incorrectly!)   I can't figure out the solution!  😞   Can you help?

Screen Shot 2024-04-02 at 6.14.21 PM.png

Screen Shot 2024-04-02 at 6.16.39 PM.png

Screen Shot 2024-04-02 at 6.20.06 PM.png

   

Accepted Solution (1)

StephensWorld
Shopify Expert
1389 169 348

This is an accepted solution.

Looks like you created the "FAQ" section (left-hand menu, with all of the questions as blocks under it), as part of the 'default' page template, rather than in it's own custom page template. 

 

Create a new page template, call it "FAQ" (or something similar), then assign it to just your FAQ page (within the page's setting - Admin > Online Store > Pages > FAQ Page > edit the template (click the dropdown, select the new 'faq' template that you've made). Then go back into your theme editor, navigate to the FAQ page, and setup the FAQ section + blocks again. Then go back into your 'our story' page, and hide/delete the FAQ section from the left-hand menu of the theme editor. Save changes, and you should be good-to-go! 🙂

 

This will make it so that the FAQ's (questions+answers) just show on the FAQ page, and not the rest of your content pages (which uses the 'default' page template). 

 

https://help.shopify.com/en/manual/online-store/themes/theme-structure/templates 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

View solution in original post

Replies 3 (3)

StephensWorld
Shopify Expert
1389 169 348

This is an accepted solution.

Looks like you created the "FAQ" section (left-hand menu, with all of the questions as blocks under it), as part of the 'default' page template, rather than in it's own custom page template. 

 

Create a new page template, call it "FAQ" (or something similar), then assign it to just your FAQ page (within the page's setting - Admin > Online Store > Pages > FAQ Page > edit the template (click the dropdown, select the new 'faq' template that you've made). Then go back into your theme editor, navigate to the FAQ page, and setup the FAQ section + blocks again. Then go back into your 'our story' page, and hide/delete the FAQ section from the left-hand menu of the theme editor. Save changes, and you should be good-to-go! 🙂

 

This will make it so that the FAQ's (questions+answers) just show on the FAQ page, and not the rest of your content pages (which uses the 'default' page template). 

 

https://help.shopify.com/en/manual/online-store/themes/theme-structure/templates 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

Annie_Aukeman
Tourist
8 0 0

Thank you for your help!

suyash1
Shopify Partner
9534 1190 1529

@Annie_Aukeman - FAQ section is added after page content in your customize settings,, you can disable it, and it will stop showing up on all pages.  Please check if you have any more menu options in navigation which might be linked to this footer menu section and you can update the links from it

Support me | To build shopify pages use pagefly | You are welcome to contact me - suyash.patankar@gmail.com , My timezone is GMT+5:30.