What's your biggest current challenge? Have your say in Community Polls along the right column.

FAQ questions bug, two questions in the same row opens at the same time, debutify theme.

Solved

FAQ questions bug, two questions in the same row opens at the same time, debutify theme.

pfenniger
Tourist
17 1 7

Hi!

 

I’m replicating my Shopify store using the Debutify theme and have run into an issue with the FAQ section. When I click on a question, two FAQ items open at the same time instead of just the one I selected.

I’ve double-checked the settings, but I can’t figure out why this is happening. Has anyone else experienced this problem? Could it be a JavaScript conflict or something in the theme's code?

If you’ve fixed a similar issue before, I’d love to hear how you did it! Any guidance or advice would be greatly appreciated.

https://gyazo.com/da3daddc08e9958acf3ff0bbfa750b0f

Accepted Solution (1)

Moeed
Shopify Partner
6346 1721 2079

This is an accepted solution.

Hey @pfenniger 

 

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

 

Best Regards,
Moeed

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


View solution in original post

Replies 7 (7)

Moeed
Shopify Partner
6346 1721 2079

This is an accepted solution.

Hey @pfenniger 

 

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

 

Best Regards,
Moeed

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


pfenniger
Tourist
17 1 7



3884

Moeed
Shopify Partner
6346 1721 2079

Hey @pfenniger 

 

I just checked and the way this section is coded isn't a user-friendly way for both desktop and mobile so I would suggest you to change it to a new FAQ section. If you're not familiar with coding then I would highly recommend you to hire a Shopify developer who can help you out with that. Feel free to let me know if you want me to help you out and I would be more than happy to give you a helping hand.

 

Best Regards,

Moeed

 

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


pfenniger
Tourist
17 1 7

Ok,

Could you help me with this section? That would be great!
I removed the code i generated with AI. You can see now how the faq cards line up in the same row and it looks really bad.

Moeed
Shopify Partner
6346 1721 2079

Hey @pfenniger 

 

Follow these Steps:

1) Go to Online Store
2) Edit Code
3) Find theme.liquid file

4) Add the following code in the bottom of the file above </body> tag

<style>
.card-group {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: 16px !important;
}
.card.tab.js-faq-tab {
    margin-top: 0 !important;
}
</style>

RESULT:

Moeed_0-1732296486615.png

 

If I managed to help you then, don't forget to Like it and Mark it as Solution!

 

Best Regards,
Moeed

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral


pfenniger
Tourist
17 1 7

Many thanks! 💪

Moeed
Shopify Partner
6346 1721 2079

Thank you for your reply. I'm glad to hear that the solution worked well for you. If you require any more help, please don't hesitate to reach out. If you find this information useful, a Like would be greatly appreciated.

- Need a Shopify Specialist? Chat on WhatsApp

- Get a quick Shopify quote – Click here!

- Boost Your Sales with Affiliate Marketing - UpPromote: Affiliate & Referral