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featured product cannot be removed from store preview

featured product cannot be removed from store preview

lcjx
Tourist
4 0 3

There is a featured product but there is no way to interact with it, even after hiding everything on the page, it still shows, but there isnt anything shown in customize menu.

 

lcjx_1-1728922252664.png

lcjx_2-1728922287497.png

 

 

 

Replies 7 (7)

devcoders
Shopify Partner
564 80 142

Hello @lcjx 

Please share your store URL and password so I can check and update you.

Shopify Developer: Helping eCommerce Stores

If you need assistance with your store, feel free to contact us at devcodersp@gmail.com
WhatsApp No: +91 8516919310 If my assistance was helpful, please consider liking and accepting the solution. Thank you!
lcjx
Tourist
4 0 3

hey thanks for replying, heres the store url and password respectively.  
https://yjqzzu-ra.myshopify.com/
bayffe

devcoders
Shopify Partner
564 80 142

Hi @lcjx 

Do you want to delete the featured product section on the home page?

Shopify Developer: Helping eCommerce Stores

If you need assistance with your store, feel free to contact us at devcodersp@gmail.com
WhatsApp No: +91 8516919310 If my assistance was helpful, please consider liking and accepting the solution. Thank you!
devcoders
Shopify Partner
564 80 142

Hi @lcjx 

steps:
  1. In your Shopify admin, go to Online Store > Themes.
  2. Click Customize for your current theme.
  3. Navigate to the Collections page in the theme editor.
  4. Find the "Featured Product" section or any relevant block.
  5. Either delete the section by selecting Remove Section, or hide it by unchecking its visibility.
Shopify Developer: Helping eCommerce Stores

If you need assistance with your store, feel free to contact us at devcodersp@gmail.com
WhatsApp No: +91 8516919310 If my assistance was helpful, please consider liking and accepting the solution. Thank you!
lcjx
Tourist
4 0 3

hi, @devcoders 
I have followed these steps but i cannot seem to find the "Featured Product" section in the Collections page.
It appears when i preview the store but not when i customize the store, i have also clicked Save.
Here is a screenshot for reference:

lcjx_2-1728932258269.png

 

lcjx_1-1728932178910.png

 



Made4uo-Ribe
Shopify Partner
9133 2180 2688

Hi @lcjx 

Did you refresh te admin, and also the preview? If it is would you mind sharing your store URL? Thanks!

If this fixed your issue, Likes and Accept as Solution are highly appreciated. Coffee tips fuel my dedication.
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lcjx
Tourist
4 0 3

hi, thanks for the reply. I refreshed both but i cant seem to find out where this "example product" is located. Here is the store url https://yjqzzu-ra.myshopify.com/