First / default image of product is not displayed as the default one on product page [Dawn 12.0]

First / default image of product is not displayed as the default one on product page [Dawn 12.0]

RyxMedia
Excursionist
13 0 4

Hey,

 

I'm using Shopify with the Dawn theme in Version 12.0 together with Printify.

After products get automatically published from Printify to Shopify, I add a better new image in the first position, as I don't like the default ones from Printify.

 

The new image that is now the default one and in the first position for the product in the admin view, is now also displayed as the default one on all the collection pages, featured product snippets etc.

 

However when I select the product and go to the product details page, it is not displayed / selected anymore as the default one, but as the 2nd one in the image selection gallery.

As it is the default one on all the collection pages and the first one in the product admin page, I assume and want it to be also displayed as the default one when opening the product page.

 

Instead the displayed default image is the one that is the first in Printify which is also the one when you select a different color variant.

 

I searched the whole web and couldn't find any solution to that.

 

As I can not upload images to this post, I uploaded them to imgur: https://imgur.com/a/uIgRN6F

The first one shows how the product is displayed in collections and the 2nd one after you clicked on it and the product details page opens.

Replies 3 (3)

RyxMedia
Excursionist
13 0 4

I'm still struggling with this issue...

 

I can't be the only one that would like the shop to behave like this.

AxeandPine13
Visitor
1 0 1

I am having the same issue! I can't find anything online or on any of the help pages to help with this issue. 

 

Have you been able to get the primary product image to be the first one on the product page?

trebor033
Visitor
1 0 1

I had the same problem and I found the solution. Go to your product page and select the product. Click on the color section under variants. You can then rearrange the color order.